Customer Success Manager Jobs in New York City, NY

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Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

HIRING CDL A OWNER OPERATORS 88-90% OF GROSS/ 9K-14K GROSS

Company: Deadhead TRucking LLC

Location: New York, NY

Posted Aug 25, 2025

Devices: prepass, Ipass, tablet and samsara camera. Cargo insurance -$350-400. Safety documents (such as insurance). Job Types: Full-time, Contract.

Lead Software Engineer, Android

Company: Capital One

Location: New York, NY

Posted Aug 25, 2025

Develop Android client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

Lead Data Scientist - Digital + Customer

Company: Macy’s

Location: New York, NY

Posted Aug 25, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Design, develop, and implement scalable analytics…

Sr. Marketing Analysts (2) - Asset Manager

Company: Mid-Large Asset Manager

Location: New York, NY

Posted Aug 25, 2025

Will play a key role in shaping how investment products are positioned and communicated to clients. Review and approve sales and advertising literature for…

Corporate Security Officer (Sat-Sun 4pm-12am)

Company: QPS - Quality Protection Services

Location: New York, NY

Posted Aug 25, 2025

Screen visitors, guests, contractors and delivery personnel and issue passes to authorized individuals. NYS security guard license (Required).

Construction Marketing Manager

Company: Commonwealth Resources

Location: New York, NY

Posted Aug 25, 2025

Manages all employee photos, social media. Manager of social media and classic marketing. Must have Niche/ proposal writer with social media background.

Porter - Cleaner

Company: UG2 LLC

Location: New York, NY

Posted Aug 25, 2025

Engage with customers, visitors and clients. Removes trash from high volume areas such as lunchrooms and conference rooms. Engage with leaders and stakeholders.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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