Customer Success Manager Jobs in New York City, NY

1,074,777 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Airborne Cryptologic Language Analyst

Company:

Location: Cedar City, UT

Posted Feb 03, 2025

View Details Apply on The Muse

Outside Sales Representative

Company:

Location: Sioux City, IA

Posted Feb 03, 2025

View Details Apply on The Muse

Assistant Nurse Manager: E5: Pulmonary/Renal

Company:

Location: Albany, NY

Posted Feb 03, 2025

View Details Apply on The Muse
industryleading proprietary data technologies anticipate customer needs high quality attentive L1L2 Desktop support

IT Support Engineer (Contract)

Company: Informa

Location: New York City, NY

Posted Feb 03, 2025

Curinos, a company with decades of expertise in the financial services industry, is seeking an IT Support Engineer for their New York office. The role involves providing L1/L2 desktop support, managing user accounts, hardware installation, ITSM service desk ticket management, and assisting with ad-hoc infrastructure duties. The ideal candidate should have a background in IT, ITIL certification, strong Windows and Office 365 skills, and experience with ITSM tools. Curinos values diversity and inclusivity, and is open to candidates who may not meet all requirements but have relevant skills and experience.

View Details Apply on BuiltIn

Airborne Cryptologic Language Analyst

Company:

Location: Cedar City, UT

Posted Feb 03, 2025

View Details Apply on The Muse

Brand Activation Manager

Company:

Location: New York, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Airborne Cryptologic Language Analyst

Company:

Location: Sun City, CA

Posted Feb 03, 2025

View Details Apply on The Muse

Customer Service Manager - Systems

Company:

Location: New Berlin, WI

Posted Feb 03, 2025

View Details Apply on The Muse

Assistant Nurse Manager

Company:

Location: Albany, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Outside Sales Representative (Training Provided)

Company:

Location: Kansas City, MO

Posted Feb 03, 2025

View Details Apply on The Muse

Assistant Nurse Manager - Critical Care Float Pool

Company:

Location: Albany, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Sr Manager Environ Compliance

Company:

Location: Deer Park, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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