Customer Success Manager Jobs in New York City, NY

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Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Case Manager II Full-Time

Company:

Location: League City, TX

Posted Feb 03, 2025

View Details Apply on The Muse

Developmental Engineer

Company:

Location: New Haven, CT

Posted Feb 03, 2025

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Manager of Dice Sales Development

Company: DHI Group, Inc.

Location: New York, NY

Posted Feb 03, 2025

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Commercial Sales Professional

Company: Rentokil Terminix

Location: New Brunswick, NJ

Posted Feb 03, 2025

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Licensed Spa Coordinator, New York City

Company: Equinox

Location: New York, NY

Posted Feb 03, 2025

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Phlebotomist

Company: Labcorp

Location: New York, NY

Posted Feb 03, 2025

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Outside Sales Internship - Summer 2025

Company:

Location: Sun City, AZ

Posted Feb 03, 2025

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Teller I (30 Hours Weekly) - Sunnyside

Company: TD Bank

Location: Manhattan, NY

Posted Feb 03, 2025

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Market & Customer Researcher II (Cox Media)

Company:

Location: New Orleans, LA

Posted Feb 03, 2025

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Healthcare Security Officer

Company:

Location: New Milford, CT

Posted Feb 03, 2025

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Multi-Site Security Officer - Bronx, NY - $18.50/Hr.

Company:

Location: The Bronx, NY

Posted Feb 03, 2025

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Client Relationship Manager portfolio of clients compliance and regulatory requirements

Client Relationship Manager

Company: CSC

Location: New York City, NY

Posted Feb 03, 2025

CSC is seeking a Client Relationship Manager for a hybrid role in New York or London. The CRM will manage a portfolio of clients, oversee compliance and regulatory requirements, and mentor junior team members. Key responsibilities include onboarding/offboarding clients, ensuring compliance with Beneficial Ownership and Economic Substance regulations, billing, and preparing reports. The ideal candidate will have 4+ years of senior corporate administration experience, strong understanding of corporate structures and local regulations, excellent communication skills, and proficiency in systems like ViewPoint, CAP CORIS, Microsoft Office Suite, and billing systems. CSC offers a competitive salary range of $90,000 - $110,000, along with a diverse and growth-oriented environment, global career opportunities, and excellent benefits.

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Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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