Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Application Consultant-DevOps

Company: IBM

Location: Navi Mumbai, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients and technical expertise in Dynatrace monitoring. It outlines responsibilities like application support, dashboard maintenance, and performance troubleshooting, along with educational and technical requirements.

Project Manager - IT Financial Operations

Company: IBM

Location: Heredia, CR

Posted Dec 09, 2025

This job description highlights a role at IBM CIC involving project management, business process improvement, and collaboration with cross-functional teams. It emphasizes skills like organizational abilities, communication, and technical expertise in hybrid cloud and AI initiatives, while outlining requirements such as a bachelor's degree and PMP certification.

Application Developer Intern

Company: IBM

Location: Casablanca, MA

Posted Dec 09, 2025

This role offers growth opportunities for interns to develop skills, collaborate with experts, and contribute to impactful projects, requiring a master's degree and technical expertise in Python, React, and cloud technologies.

Manager - Finance and Administration Delivery - Record to Report

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a career in IBM Consulting focused on global client collaboration, digital transformation, and operational excellence. Responsibilities include managing financial processes, driving innovation, and ensuring compliance while fostering team development. The role requires expertise in finance and administration with a emphasis on agile methodologies and strategic leadership.

ETL Informatica Lead

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in data integration solutions. The role involves designing business intelligence systems using Informatica and other tools, with requirements including ETL development, cloud technologies, and database management skills.

Procurement Operations Buyer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a procurement role at IBM with responsibilities including managing purchase orders, supporting procurement activities, and maintaining records. It emphasizes skills like communication, multitasking, and a positive attitude, while highlighting opportunities to innovate and solve complex problems in a collaborative environment.

Package Consultant-SAP HANA SCM PP

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP solutions, and opportunities for career growth through innovative projects and cross-functional teamwork.

Digital Professional - CONTRACTOR CONVERSION

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 09, 2025

This text describes a Web Developer role at IBM, outlining responsibilities such as creating web pages, collaborating with teams, and required technical skills. It emphasizes strategic planning, content management, and SEO while detailing educational qualifications and preferred experience.

Data Engineer-Business Intelligence

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This job description highlights opportunities to contribute to IBM's global impact through innovative technology development, career growth, and collaboration on enterprise systems. It emphasizes skills in agile environments, technical expertise, and the potential for professional advancement.

Cybersecurity Consultant

Company: IBM

Location: Bucharest, RO

Posted Dec 09, 2025

This job description outlines the role of a Sentinel Content Engineer, focusing on designing, implementing, and maintaining Microsoft Sentinel content for security operations. Responsibilities include detection engineering, SOAR automation, data integration, and collaboration with SOC teams. Required expertise spans Microsoft Sentinel, KQL, Logic Apps, and security frameworks like MITRE ATT&CK.

PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Company: IBM

Location: Chennai, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. The role involves invoice processing, vendor management, and working with advanced technologies like AI and hybrid cloud solutions. It emphasizes career growth, mentorship, and impactful problem-solving in a supportive ecosystem.

Technical Support Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a Support team role with responsibilities including customer issue resolution, product configuration guidance, and collaboration with engineering teams. It outlines required and preferred qualifications such as Linux administration, JVM knowledge, and experience with cloud platforms and databases.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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