Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

[2026 Internship] Security Specialist-SOC 보안관제 및 침해사고 대응

Company: IBM

Location: Seoul, KR

Posted Dec 09, 2025

The text describes an IBM Consulting internship offering opportunities to work with cutting-edge technologies, collaborate with global teams, and gain skills for career growth. It highlights roles in cybersecurity, project participation, and professional development through mentorship and training programs.

Java Developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves collaborating with global clients on hybrid cloud and AI projects, offering growth opportunities and innovative solutions using advanced technologies.

Product Manager - IBM Storage

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text promotes IBM's infrastructure solutions and job opportunities, emphasizing innovation, collaboration, and growth. It highlights roles involving market research, product strategy, and teamwork, while outlining required skills and a supportive work environment.

Manager – Record to Report (R2R)

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a Manager R2R role at IBM Consulting, emphasizing financial accounting expertise, month-end close processes, ERP systems, and process improvement initiatives. It highlights collaboration with clients, professional growth opportunities, and the importance of analytical skills in a dynamic work environment.

Kubernetes Platform Engineer (Go, back-end)

Company: IBM

Location: BUDAPEST, HU

Posted Dec 09, 2025

IBM Cloud's Kubernetes Service, developed with Red Hat, offers job opportunities for engineers. The role involves creating scalable solutions using Go, Ansible, and Terraform, with a focus on customer-centric platforms.

Oracle Cloud Service Logistics Consultant

Company: IBM

Location: London, GB

Posted Dec 09, 2025

IBM CIC offers career growth opportunities, training programs, and a supportive culture focused on innovation and skill development. The role emphasizes collaboration, client impact, and professional advancement through cloud and AI technologies.

Product Manager (Public Sector)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM CIC offers a dynamic role with career growth, extensive training, and a supportive culture. The position involves leading product strategies and collaborating with diverse teams, requiring expertise in Agile, DevOps, and cloud platforms.

Senior Software Engineer - Infinispan/Data Grid (Java Distributed In Memory Database)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career opportunity at IBM Software, emphasizing innovation, growth, and collaboration on cutting-edge AI-powered cloud-native solutions. It highlights the role of a Senior Software Engineer in developing high-quality software, working with distributed systems, and contributing to open-source projects like Infinispan. The position requires expertise in Java, distributed systems, and open-source methodologies, with a focus on enterprise-grade solutions and community engagement.

PROCESS DELIVERY SPECIALIST-RECORD TO REPORT

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and financial processes. It emphasizes growth opportunities, strategic partnerships, and professional development while outlining responsibilities and qualifications for a Process Analyst role.

Digital Technical Specialist - Power & Public Cloud for Italian Market

Company: IBM

Location: Valencia, ES

Posted Dec 09, 2025

The role of a Digital Sales Technical Specialist at IBM involves collaborative technical expertise, client engagement, and career growth in a supportive environment. Responsibilities include acting as a Power expert, providing technical sales support, and positioning IBM's solutions against competition. The position emphasizes professional development, cross-team collaboration, and building a personal brand through trusted advisory roles.

Application Developer-Azure Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to lead teams through strategic technology platforms. It highlights required skills in full-stack development and Azure, while promoting growth and impactful problem-solving for clients.

Strategy Consultant – Salesforce (f/m/x)

Company: IBM

Location: Bussigny, CH

Posted Dec 09, 2025

This role offers opportunities to work on Salesforce strategies with clients, emphasizing innovation and growth. Benefits include career development, training, and collaboration with global teams.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages