Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Application Developer - AWS Cloud Full Stack

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights technical expertise requirements and the impact of strategic problem-solving in a supportive ecosystem.

Senior Java Developer

Company: IBM

Location: Vilnius, LT

Posted Dec 09, 2025

This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, technical expertise in cloud and AI, and professional growth through agile teams and innovative projects. It outlines required skills in Java, cloud platforms, and DevOps, while highlighting the impact of contributing to client success and technological advancement.

Technical Product Manager

Company: IBM

Location: Krakow, PL

Posted Dec 09, 2025

This job description outlines a Technical Product Manager role requiring 3+ years of product management experience or engineering/sales engineering background. The position involves bridging technical capabilities and market demands through collaboration with engineering, sales, and customer teams. Key responsibilities include product strategy development, market trend analysis, and cross-functional alignment. Preferred qualifications include a bachelor's degree, cloud platforms experience, and technical sales cycle knowledge.

SAP Consultant

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This text promotes IBM Consulting as a career opportunity emphasizing collaboration, innovation, and impactful work with global clients. It highlights growth potential, technological advancement, and a supportive culture for professional development.

Internship Program - 2026 Colombia 1H

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM's internship program emphasizes collaboration, innovation, and career growth, offering opportunities to work on real projects and connect with a global community of interns and professionals.

Project Manager-SAP ADM

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a Project Manager role at IBM Consulting, requiring expertise in project management, SAP knowledge, and global team leadership. The position involves delivering technical solutions, managing client projects, and traveling within India. Qualifications include a bachelor's degree, PMP certification, and experience with SAP projects.

OT Consultant

Company: IBM

Location: Mexico City, MX

Posted Dec 09, 2025

This role involves working with IBM's consulting teams to deliver technical expertise and innovation for clients globally. It emphasizes collaboration, career growth, and impactful work in cybersecurity and hybrid cloud solutions.

Associate Cyber Security Consultant - Toronto

Company: IBM

Location: Toronto, CA

Posted Dec 09, 2025

This text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, innovation in cybersecurity, and professional growth through mentorship and technical development. It highlights the role's focus on solving complex challenges and leveraging technology for impactful outcomes.

HashiCorp Senior Support Engineer (Secure)

Company: IBM

Location: MELBOURNE, AU

Posted Dec 09, 2025

This job description outlines a Senior Support Engineer role at HashiCorp, emphasizing troubleshooting, customer satisfaction, and collaboration. The position requires experience in DevOps, cloud platforms, and scripting, with remote work and occasional in-office collaboration.

Java Integration developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves working with clients on hybrid cloud and AI projects, collaborating in innovation centers, and utilizing technologies like SpringBoot and Kafka to drive innovation and technical expertise.

Java Software Engineer

Company: IBM

Location: Cheltenham, GB

Posted Dec 09, 2025

IBM CIC offers extensive career growth opportunities, a supportive culture, and comprehensive benefits including training, flexible working, and industry certifications. The role emphasizes collaboration, technical expertise, and innovation in a dynamic environment.

Project Manager-SAP HANA

Company: IBM

Location: Gurgaon, IN

Posted Dec 09, 2025

This job description outlines a Project Manager role at IBM Consulting, requiring expertise in project management, technical skills, and experience with SAP implementations. The position involves managing complex projects, developing relationships with stakeholders, and traveling extensively within India.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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