Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

Customer Service Specialist (German Speakers)

Company: Ventura TRAVEL

Location: Anywhere

Posted Mar 05, 2026

View Details Apply on Jobicy

Head of Marketing & Growth (m/w/d)

Company: syte GmbH

Location: Münster

Posted Mar 05, 2026

View Details Apply on Arbeitnow

Strategic Deal Lead - EMS

Company: Flex

Location: Remote

Posted Mar 04, 2026

View Details Apply on workingnomads

Junior Site Reliability Engineer (Remote from Germany, Spain, Portugal, Italy, Poland, France or Austria)

Company: Recare Deutschland GmbH

Location: Berlin

Posted Mar 05, 2026

View Details Apply on Arbeitnow

Senior Software Engineer Backend (f/x/m) - Checkout & After Sales

Company: Thomann.io

Location: Berlin

Posted Mar 05, 2026

View Details Apply on Arbeitnow

SOX Manager - Business Risk

Company: Canva

Location: Remote

Posted Mar 04, 2026

View Details Apply on workingnomads

Medical Information Client Manager - Team Lead

Company: EVERSANA

Location: Remote

Posted Mar 04, 2026

View Details Apply on workingnomads

Demo Platform Engineering Lead

Company: Netwrix

Location: Remote

Posted Mar 04, 2026

View Details Apply on workingnomads

IT Support Job - TOP Company 2026 (m/w/d)

Company: Software-Schmiede Vogler & Hauke GmbH

Location: Neckarsulm

Posted Mar 05, 2026

View Details Apply on Arbeitnow

Commercial Sales Manager - Germany

Company: SolarEdge

Location: Munich

Posted Mar 05, 2026

View Details Apply on Arbeitnow

Senior Manager - Analytics Engineering

Company: Canva

Location: Remote

Posted Mar 04, 2026

View Details Apply on workingnomads

Pre Sales Engineer

Company: Tulip Interfaces

Location: Munich, Bavaria, Germany

Posted Mar 05, 2026

View Details Apply on Arbeitnow

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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