Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

HR onboarding professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The Onboarding Specialist role involves coordinating pre-onboarding activities, ensuring compliance, and creating a positive employee experience. Key responsibilities include managing documentation, facilitating onboarding sessions, and supporting new hires' integration into the company.

Senior Managing SAP Data Lead

Company: IBM

Location: No City, US

Posted Dec 09, 2025

This job description outlines a Data Migration Lead role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP systems, and responsibilities spanning project planning, data assessment, stakeholder coordination, and compliance. It highlights opportunities for professional growth and impact through innovative technology solutions.

Technical Account Manager

Company: IBM

Location: Dallas, US

Posted Dec 09, 2025

This text describes a Technical Account Manager role at IBM, outlining responsibilities such as providing technical leadership, analyzing client solutions, and offering guidance. It details required qualifications including a master's degree and experience with specific IBM technologies.

Oracle Cloud ORC Functional Lead

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a role in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, strategic partnerships, and technology platforms. Responsibilities include leading implementation projects, conducting gap analyses, and ensuring efficient technology execution. Required skills involve Oracle HCM Cloud expertise, teamwork, and problem-solving abilities.

Back End Storage Developer S3

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a Back End Storage Developer role at IBM with opportunities to innovate, collaborate, and solve complex problems. The position requires expertise in storage systems, software development, and Agile methodologies, while emphasizing leadership and technical leadership skills.

AI Driven Skills Growth Development Intern (May 2026 – 16 months)

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

A 16-month development intern role in Markham requiring full-time studies, focusing on AI tools and sales enablement projects with tech skills in Python, Java, and LLMs.

Business Transformation Consultant-Finance Analytics - Sydney - 17.4 Months FTH

Company: IBM

Location: SYDNEY, AU

Posted Dec 09, 2025

IBM is seeking a Business Transformation Consultant with expertise in IBM Planning Analytics TM1 and cloud technologies. The role involves leading technical implementations, collaborating with stakeholders, and driving digital transformation initiatives. The position offers career growth opportunities within a global technology leader.

セキュリティ・プロジェクトマネージャ/アーキテクト/テクニカルス ペシャリスト

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on security systems and innovation, emphasizing collaboration with global clients, technological advancement, and professional growth opportunities. The role involves managing security projects, leveraging expertise in SIEM, SOAR, and network security, while fostering a culture of curiosity and creativity.

Testing intership GDL

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 09, 2025

IBM's internship offers career growth through collaboration with global clients, skill development, and diverse projects in software quality testing. The role emphasizes continuous learning, innovation, and contributing to high-quality software delivery.

Senior Technical Account Manager - Storage

Company: IBM

Location: BRISBANE, AU

Posted Dec 09, 2025

This job description outlines a Technical Account Manager role at IBM, emphasizing technical expertise, client collaboration, and 24x7 support responsibilities. It lists required qualifications, preferred experience, and the need for adaptability in a dynamic environment.

IT Support Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines the role of a Technical Support SpecialistAdvisor at IBM, detailing responsibilities such as providing technical services, problem resolution, and communication with management. It lists required qualifications including a bachelor's degree, technical expertise in operating systems, and customer service skills. The position emphasizes professionalism, teamwork, and problem-solving abilities.

SRE

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 09, 2025

IBM Consulting offers roles focused on innovation, client collaboration, and technical expertise in hybrid cloud and AI, emphasizing growth and impactful solutions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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