Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Information Security Specialist (German-speaking)

Company: Secfix

Location: Remote

Posted Dec 07, 2025

Secfix is hiring a Information Security Specialist to support customers from the DACH region. The role involves owning the security and compliance lifecycle, acting as a trusted advisor, improving processes, collaborating across teams, and contributing to a new AI product. Secfix offers generous equity, benefits, 100% remote work, and a chance to grow with a smart, fun, dedicated team.

Business Transformation Consultant-HR Reinvention

Company: IBM

Location: Multiple Cities

Posted Dec 07, 2025

The text highlights IBM Consulting's focus on long-term client relationships, innovation in hybrid cloud and AI solutions, and career growth opportunities. It emphasizes collaboration with industry visionaries, strategic technology platforms, and a culture of continuous learning and empathy.

Platform Manager - AI/ML Defense Platform

Company: Airbnb

Location: Remote

Posted Dec 07, 2025

The Defense Platform team at Airbnb builds and maintains foundational capabilities for proactive and reactive detection and mitigation of risk, abuse, and fraud. As a Platform Product Manager, you will conceptualize, build, and evangelize ML models and signals to enable teams across various domains. The role requires identifying and solving trust and safety issues, establishing product vision, developing roadmaps, and driving product execution. Strong product management experience, technical expertise, and cross-functional collaboration skills are essential.

Associate System Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 07, 2025

This job description highlights opportunities to work on hybrid cloud and AI projects with global clients, emphasizing collaboration, technical expertise, and innovation. It outlines responsibilities including software development, problem-solving, and stakeholder engagement, along with educational and skill requirements for the role.

Junior Full Stack Developer Java

Company: Blanc Labs

Location: Remote

Posted Dec 07, 2025

Blanc Labs is a premier partner for global enterprises, specializing in digitization, automation, and development of next-generation digital products and services. They are seeking a Junior/Intermediate Full Stack Developer to implement and support scalable cloud applications, with a strong background in frontend and backend development, and experience with various technologies such as Java, Spring Boot, Angular, and cloud platforms like Azure.

Staff Security Engineer - Data Security

Company: Airbnb

Location: Remote

Posted Dec 07, 2025

Airbnb is committed to building a community based on trust, openness, and inclusivity. The Information Security team plays a critical role in protecting user data and infrastructure. As a Staff Security Engineer specializing in Data Security, you will be responsible for designing and implementing robust data protection strategies, collaborating with various teams, and driving the vision for data security throughout the organization.

Technical Due Diligence Consultant

Company: Crosslake Technologies LLC

Location: Remote

Posted Dec 07, 2025

This text outlines Crosslake's mission to support technology innovation through strategic consulting, emphasizing their proactive approach to technology governance and collaboration with clients. It highlights core values like service, curiosity, and creativity while detailing job responsibilities and requirements for software professionals.

Project Manager - Financial Services

Company: IBM

Location: Leicester, GB

Posted Dec 07, 2025

IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. They seek an experienced Project Manager with financial services background to lead cross-functional teams and deliver projects within scope, cost, and timelines.

Senior Client Executive

Company: Atmosera

Location: Remote

Posted Dec 07, 2025

Atmosera is a Microsoft Partner that empowers businesses to redefine what's possible with modern technology and human expertise. They offer exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform, enabling organizations to accelerate innovation, enhance security, and optimize operational agility. Atmosera delivers cutting-edge integrated solutions that drive business value.

Director - Product Marketing

Company: Agerpoint

Location: Remote

Posted Dec 07, 2025

Agerpoint is a company that uses advanced AI and data fusion to capture, analyze, and manage field data for agriculture and environmental conservation. Their Agerpoint Capture app turns smartphones into data acquisition tools, and their AInative data platform integrates various data sources to produce precise digital twins and analytics. The company aims to enhance food security, safeguard natural ecosystems, and combat climate change through data-driven solutions.

Engagement Manager

Company: Capstone Integrated Solutions

Location: Remote

Posted Dec 07, 2025

Capstone Integrated Solutions is a comprehensive services provider seeking an experienced Engagement Manager to oversee cloud-native application development projects. The role involves project planning, stakeholder collaboration, risk management, resource allocation, delivery excellence, budget management, change management, and continuous improvement. Capstone values customer obsession, learning, growth, and scalability.

Application Developer Intern

Company: IBM

Location: Vilnius, LT

Posted Dec 07, 2025

The text describes the role of software developers at IBM, highlighting their importance in delivering industry-leading solutions. It also provides details about the IBM CIC Baltic Client Innovation Center in Vilnius, focusing on hybrid cloud transformation. The internship role involves developing, implementing, and testing software solutions, collaborating with team members, and continuous learning.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages