Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Project Manager – SAP HANA (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 07, 2025

The text describes a role at IBM Consulting where the individual will work closely with clients worldwide to improve their hybrid cloud and AI journey. The role involves project planning, management, and implementation, with a focus on SAP projects. The ideal candidate should have experience in SAP project management, knowledge of SAP S/4HANA modules, and strong communication and problem-solving skills.

Team Leader SAP ATTP

Company: IBM

Location: Multiple Cities

Posted Dec 07, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as an Application Architect for SAP Advanced Track and Trace for Pharmaceuticals (ATTP). The role involves designing and delivering end-to-end serialization and traceability solutions for clients in the life sciences industry, ensuring compliance with global regulations and seamless integration within digital supply chains. The position requires strong technical expertise in SAP ATTP, SAP ERP, SAP ICH, SAP EM, and SAP S/4HANA, as well as excellent communication and stakeholder management skills.

SAP Functional Consultant - RTR

Company: IBM

Location: Bedford, CA

Posted Dec 07, 2025

This job description highlights a career in IBM Consulting focused on SAP Finance expertise, global client collaboration, and innovation in hybrid cloud and AI. Responsibilities include SAP implementation, compliance, and cross-functional teamwork with emphasis on technical and industry expertise.

Test and Failure Analysis Engineer for Storage Hardware

Company: IBM

Location: Houston, US

Posted Dec 07, 2025

This job description outlines a role within IBM's Infrastructure Storage Hardware Organization, focusing on hardware and firmware design, verification testing, and debugging for storage systems. Responsibilities include failure analysis, testing new platforms, and collaboration with development teams. Required skills involve hardware expertise, Linux experience, and communication abilities.

Security Consultant - SOAR

Company: IBM

Location: Mumbai, IN

Posted Dec 07, 2025

This job description outlines a role in IBM Consulting focused on security operations, requiring expertise in SIEM tools like Qradar, threat hunting, and SOC environments. It emphasizes collaboration, innovation, and career growth opportunities within IBM's technology ecosystem.

State Account Manager

Company: Viatris

Location: Remote

Posted Dec 06, 2025

Viatris promotes its mission to improve healthcare through innovative solutions and partnerships, highlighting job opportunities with competitive benefits and a focus on employee growth. The company emphasizes its inclusive culture, recognition as a top employer, and commitment to making a positive impact in healthcare.

Blue Yonder Solutions Architect

Company: Longbow Advantage

Location: Remote

Posted Dec 06, 2025

Longbow Advantage is a warehousing strategy company that leverages real-time data and provides consulting services. They offer a holistic approach to warehousing, understanding that technology is only one piece of the solution. Blue Yonder Architects play a pivotal role in implementing and optimizing Blue Yonder solutions for clients, providing expert consulting, technical guidance, and support throughout the project lifecycle.

Global Account Director

Company: Flex

Location: Remote

Posted Dec 06, 2025

Anord Mardix, a global manufacturer of switchgear and associated products, is seeking a Global Account Director to support their growing client base. The role involves strategically developing and managing multiple customers, building relationships, and driving revenue growth. The ideal candidate will have strong technical sales experience, the ability to manage key accounts, and excellent communication skills.

Sales Development Representative Intern - Entry Level Sales Program 2026

Company: IBM

Location: Markham, CA

Posted Dec 07, 2025

IBM's Sales Internship Program offers a collaborative and experiential environment for students to develop sales skills, engage with clients, and contribute to digital transformation solutions. The role emphasizes technical expertise, client-focused approaches, and growth opportunities within a supportive team.

Senior Product Analyst_Monopoly GO

Company: Scopely

Location: Remote

Posted Dec 06, 2025

Scopely seeks a Senior Product Analyst to join their Monopoly Go team, emphasizing innovation, player engagement, and a diverse, supportive work environment with competitive compensation.

Blue Yonder Solutions Architect

Company: Longbow Advantage

Location: Remote

Posted Dec 06, 2025

Longbow Advantage is a warehousing strategy company that leverages real-time data and provides consulting services. They offer a holistic approach to warehousing, understanding that technology is only one piece of the solution. Blue Yonder Solutions Architects play a pivotal role in driving successful implementation and optimization of Blue Yonder solutions for clients, providing expert consulting, technical guidance, and support throughout the project lifecycle.

Senior Managing Consultant – SAP HANA SCM EWM

Company: IBM

Location: COPENHAGEN, DK

Posted Dec 07, 2025

This job description highlights a career in IBM Consulting with opportunities to work on innovative projects, collaborate with global clients, and develop expertise in SAP solutions. It emphasizes career growth, technical challenges, and the impact of the role on client success.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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