Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

AI Solutions Director

Company: Nearform

Location: Ireland

Posted Dec 05, 2025

Nearform is seeking an AI Solutions Director to lead the development of AI-enabled solutions for enterprise clients. The role involves strategic partnering, client insight, presales leadership, solution design, delivery alignment, storytelling, and practice growth. The ideal candidate should have 12+ years of experience in software engineering and technical leadership, hands-on experience with AI technologies, and strong communication skills.

Senior Software Engineer

Company: Cloudbeds

Location: Remote

Posted Dec 05, 2025

The job posting is for a Senior Software Engineer position at Cloudbeds, a company on a mission to power every property in the world. The role involves designing and delivering core features for customers, working with the Product team and other engineers to deliver high-scale, performant features rapidly. The ideal candidate should have experience with PHP or Java, relational databases, event-driven microservices, REST APIs, and secure software engineering concerns. The company values teamwork, time management, and data-driven decision-making.

Sourcing & Production Specialist | Chinese Speaking

Company: Trafilea

Location: USA

Posted Dec 05, 2025

Trafilea is a dynamic and innovative tech e-commerce group operating multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They are looking for a Sourcing & Production Specialist to strengthen vendor partnerships, streamline production terms, and drive operational excellence across apparel categories.

Senior Product Designer - Benefits

Company: Gusto, Inc.

Location: Canada

Posted Dec 05, 2025

Gusto is hiring a Senior Product Designer to design agentic benefits experiences using AI. The role involves shaping AI-powered experiences, partnering with cross-functional teams, and leading design across multiple surfaces. Gusto is an AInative company focused on creating intelligent, human-centered experiences for small businesses.

AI Architect

Company: Daxko

Location: Remote

Posted Dec 05, 2025

Daxko is a company that focuses on powering wellness to improve lives by providing solutions for health and wellness facilities. They are seeking an AI Architect to define their vision, lead architectural strategy, and integrate AI into their products and platforms. The role involves setting the companywide AI architecture blueprint, establishing best practices, driving strategy, enabling reusability, collaborating with cross-functional teams, championing governance, innovating, educating, and representing the company externally.

Business Services Team Manager

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is a leading provider of open source software and operating systems. They offer a wide range of services and products to global enterprises and technology markets. The company is hiring a Business Services Team Manager to lead travel logistics, event scheduling, expense policy, and administration. The role requires excellent coordination, planning, decision-making, budgeting, procurement, reporting, and management skills.

Senior Full-Stack Engineer

Company: Red Cell Partners

Location: Remote

Posted Dec 05, 2025

The role is for a Red Cell FullStack Software Engineer to design and develop the founding codebase for early-stage incubation companies. The role involves collaborating with cross-functional teams, building rapid prototypes, designing robust application frontends, and maintaining websites using Webflow and WordPress. The ideal candidate has 5+ years of full-stack experience, knowledge of frontend technologies, cloud-based solutions, and database systems.

Staff Engineer - Development Lifecycle

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is seeking a leader to make Ubuntu the best choice for mission-critical systems in highly regulated industries like automotive, aerospace, and industrial robotics. The role involves transforming complex demands into engineering excellence, leading teams, defining quality standards, and establishing strategic relations with external partners.

Senior Product Marketing Manager - Inky

Company: Kraken

Location: Remote

Posted Dec 05, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The Lead Product Marketing Manager role involves driving product marketing strategy, GTM execution, campaign leadership, lifecycle marketing, product positioning, cross-functional collaboration, performance measurement, and thought leadership.

Equity Operations Manager

Company: Figma

Location: Remote

Posted Dec 05, 2025

Figma is looking for an experienced equity administration professional to join their Equity Operations team. The role involves managing daily equity plan activity, collaborating with various teams, and ensuring compliance with global tax and equity regulations. The ideal candidate should have 6+ years of experience in equity administration, advanced Excel and GSuite skills, and knowledge of equity tax reporting and global workforce mobility.

Sr. Fullstack Engineer II - Khan Kids

Company: Khan Academy

Location: USA

Posted Dec 05, 2025

Khan Academy seeks a Senior Software Engineer to build educational tools, offering competitive salaries, remote flexibility, and a mission-driven environment. The role involves fullstack development for educational platforms with opportunities to impact global learning.

Enterprise Project Manager

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a globally distributed team that meets in person a few times a year. Canonical is hiring an Enterprise Project Manager to ensure project success through owning, driving, communicating, and engaging stakeholders while managing risks.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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