Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Enterprise Account Executive - Spanish speaker

Company: Canonical

Location: Latin America

Posted Dec 05, 2025

Canonical is a global tech company focused on open source software. They offer enterprise solutions based on their Linux distribution Ubuntu, targeting various industries. The company values empathy, intellect, passion, teamwork, and energy in their employees. They are expanding their sales team globally and seeking experienced professionals with open source knowledge.

$5k Monthly Virtual Assistant

Company: BEST ESTIMATE PRO

Location: Remote

Posted Dec 05, 2025

The job posting seeks a virtual assistant in the US, mentioning the candidate's business struggles and disability. It outlines duties, payment, and reimbursement details while emphasizing communication via SMS/email. The position is described as flexible but requires specific supplies and a reimbursement process.

Global Training Manager (Talent Operations)

Company: IBM

Location: BANGALORE, IN

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Global Training Manager. The position involves working closely with BPO accounts to provide training support, develop training materials, and ensure teams have the skills to deliver high-quality service to clients. The role requires excellent communication skills, project management abilities, and a passion for continuous learning and improvement.

Enterprise Account Executive - Growth

Company: Grafana Labs

Location: UK

Posted Dec 05, 2025

This job posting describes a role for an Enterprise Account Executive at Grafana Labs based in the UK, focusing on sales growth, customer management, and consultative selling. It outlines key responsibilities, required experience, and compensation details, emphasizing a competitive environment and team collaboration.

Engineering Manager - Identity Access & Foundations

Company: Netflix

Location: USA

Posted Dec 05, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company focuses on creating amazing user experiences, developing AB tests and features for web, TV, and mobile platforms to encourage signups and keep members engaged. The Identity Access & Foundations team is expanding its investment in identity experiences, aiming to deliver a unified, secure, and scalable identity platform for seamless, personalized access across all Netflix domains and devices.

Enterprise Account Executive - Growth

Company: Grafana Labs

Location: Germany

Posted Dec 05, 2025

Grafana Labs is seeking an Enterprise Account Executive Growth based in Germany to prospect and grow existing business in the DACH region. The role involves identifying new opportunities, meeting sales goals, managing the sales process, and becoming an expert in the company's products. The ideal candidate will have 5+ years of experience in infrastructure technology sales, a history of goal achievement, and fluency in English and German.

Enterprise Account Executive - Acquisition

Company: Grafana Labs

Location: Sweden

Posted Dec 05, 2025

Grafana Labs is seeking an experienced Enterprise Account Executive based in Sweden to prospect and close new business across the Nordics. The role involves understanding customer needs, conveying the value of Grafana products, and managing the sales pipeline. The ideal candidate has 5+ years of technical sales experience, a track record of goal achievement, and excellent communication skills. Fluency in English and Swedish is preferred.

SOC Platform Engineer L3 - Mumbai

Company: IBM

Location: Mumbai, IN

Posted Dec 05, 2025

This role involves collaborating with global clients on security projects, requiring expertise in SIEMs and incident response. It emphasizes career growth, technical skills, and problem-solving in a dynamic environment.

Engineering Director

Company: Docplanner

Location: Brazil

Posted Dec 05, 2025

Docplanner is a leading healthcare tech company expanding globally, offering a remote-friendly role with competitive benefits and a mission to improve healthcare through innovation.

Chief Counsel for Global Risk Solutions Office of Underwriting & Risk Office

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 05, 2025

Global Risk Solutions Legal is seeking an exceptional attorney to serve as the strategic proactive client partner and lead counsel to the GRSs Global Office of Underwriting. The role involves providing primary legal counsel for global underwriting strategy and risk governance, coordinating support from legal and compliance experts, and serving on senior leadership teams. The ideal candidate should have exceptional leadership skills, understanding of the global insurance industry, and expertise in commercial lines and complex underwriting issues.

Oracle ERP Cloud Project Manager

Company: IBM

Location: BANGKOK, TH

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, focusing on managing complex Oracle Cloud and SaaS project engagements. It outlines the required education, technical expertise, and preferred experience for the role, emphasizing the importance of project management skills, communication abilities, and familiarity with full life cycle project delivery methodology.

Telecom Account Executive

Company: Canonical

Location: Anywhere

Posted Dec 05, 2025

Canonical's job posting highlights their mission in open source, global expansion, and hiring for sales roles with specific criteria, emphasizing excellence and innovation.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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