Customer Success Manager Jobs

1,122,363 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Cyber Security Consultant - Infrastructure Security

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers diverse career opportunities with extensive training, growth, and a supportive work environment, emphasizing innovation and client impact.

MuleSoft Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career in Salesforce development with opportunities for growth, training, and a supportive culture. The role involves leading projects and integrating technologies, with benefits including flexible work and professional development.

Junior Accountant with French

Company: IBM

Location: Krakow, PL

Posted Dec 04, 2025

IBM is seeking a dedicated Order Management Specialist to join their team in Krakow. The role involves processing orders for medicines used to treat difficult-to-cure diseases, requiring precision and speed. The ideal candidate should have a strong command of French, good organization skills, and be a team player.

Senior Salesforce Developer - Public Sector

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text promotes IBM CIC's career opportunities, highlighting benefits like training programs, career growth, work-life balance, and a supportive work environment. It emphasizes innovation, professional development, and inclusive culture while outlining requirements for a Senior Salesforce Developer role.

Accounts Receivable Collections Specialist| Fluent in German & English

Company: IBM

Location: MADRID, ES

Posted Dec 04, 2025

IBM is seeking a proactive and results-driven Accounts Receivable Analyst to join their AR team. The role involves maximizing cash flow through effective collections, dispute resolution, bad debt prevention, and collaboration with internal and external stakeholders. The ideal candidate should have strong problem-solving, communication, and continuous improvement skills.

Senior Data Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, opportunities for growth, and the role of a Data Engineer. It emphasizes the importance of technical skills, experience with Databricks and Python, and the ability to work in agile environments.

Infrastructure Specialist-Azure Platform

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The role focuses on identifying and fixing business problems, improving services, troubleshooting technical issues, and requires expertise in Azure IAAS, PASS, and SAAS services, containerization, and security management.

Backend Java Developer – End User Monitoring

Company: IBM

Location: Kochi, IN

Posted Dec 04, 2025

IBM Instana is seeking a talented Backend Java Developer to join their End User Monitoring team. The role involves designing, building, and enhancing backend systems for Instana's monitoring solutions, focusing on performance, scalability, and reliability. The developer will collaborate with cross-functional teams to deliver high-quality software used by global enterprises.

Package Consultant-SAP HANA SCM MM

Company: IBM

Location: Kolkata, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on SAP solution leadership, comprehensive solution delivery, and collaborative global customer success. It highlights the required education, technical expertise, and responsibilities of the role.

Product Designer - HashiCorp Infrastructure/Self-Serve

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a team that transforms customer challenges into industry-leading AI-powered cloud-native solutions. The role involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. The position is for a Senior Product Designer for Waypoint, aiming to maintain a focus on user experience and identify strategic opportunities for improvement and integration with Terraform.

Payroll Specialist - Managed Payroll Services - UK

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role of a Payroll Specialist at IBM Consulting involves providing exceptional customer service, processing HR and payroll data, resolving queries, maintaining confidentiality, and supporting continuous improvement. The position requires a bachelor's degree, experience with Oracle HR and Payroll, UK payroll administration, and excellent communication skills.

Associate Quality Engineer - Entry Level (Monroe, LA)

Company: IBM

Location: MONROE, US

Posted Dec 04, 2025

The IBM Consulting Associate Program offers a diverse range of clients, professional development opportunities, and a culture of continuous learning and growth. Associates will work in Client Innovation Centers and Delivery Centers, collaborating with visionaries across industries to drive innovation and solve complex business problems using technologies like Java, Jira, and automated testing tools.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages