Customer Success Manager Jobs

1,122,574 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

GARS EMEA Product Analyst

Company: IBM

Location: BUDAPEST, HU

Posted Dec 04, 2025

This text describes a job role within IBM's Global Asset Recovery Service (GARS) focusing on collaboration with departments, compliance management, fraud detection, and business transformation. It outlines responsibilities such as managing external sales activities, ensuring regulatory compliance, and supporting GARS operations. Required qualifications include a bachelor's degree, English proficiency, and experience with SAP and process management.

Sr. Performance Analyst

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

The job posting is for a Performance Analysis Engineer position at IBM FlashSystem Storage team. The role involves performance testing, benchmarking, and analysis of IBM FlashSystem products. The ideal candidate should have 5+ years of experience in performance testing and analysis, leadership skills, and knowledge of storage performance benchmarking tools and block storage domain.

Software Test Engineer - Reliability, Availability, Serviceability

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

The text is a job description for a testing role at IBM. It outlines the responsibilities, required education, and technical expertise needed for the position. The role involves creating and executing test plans, testing code fixes, managing hardware and software, and expanding test automation. The position requires a bachelor's degree and experience in testing projects, hardware and software management, Linux, and scripting languages. Preferred experience includes test automation frameworks, CICD, RESTful API design, and networking and storage skills.

Platform Engineer Intern – Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking undergraduate and graduate students to join their sales internship program, where interns will work in multidisciplinary teams to deliver client cocreation experiences and accelerate transformation using hybrid cloud and AI solutions. The role requires strong communication skills, technical expertise, and a growth mindset.

Federal Cyber Security Apprentices (Rocket Center, WV)

Company: IBM

Location: Rocket Center, US

Posted Dec 04, 2025

The role is a Cyber Security Apprentice position at IBM Consulting, working in a Security Operations Center. The position involves monitoring and auditing client systems, investigating potential security violations, performing vulnerability assessments, and maintaining security system infrastructure. The apprenticeship program provides a nationally recognized credential and opportunities for learning and growth.

Associate Package Consultant - Entry Level (Baton Rouge, LA)

Company: IBM

Location: BATON ROUGE, US

Posted Dec 04, 2025

IBM Consulting offers a Associates Program for university hires, providing opportunities to work with diverse clients worldwide. The role involves assisting clients in selecting, implementing, and supporting application packaged solutions. The company focuses on professional development, continuous learning, and personal growth in a culture of coaching and career advancement.

SAP ISU Billing Analyst

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career at IBM Consulting, focusing on long-term relationships with clients, working with visionaries across industries, and improving hybrid cloud and AI journeys. It highlights the role of a managing SAP consultant, responsibilities, required education, technical expertise, and preferred experience.

Lead TRIRIGA Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job posting outlines a Lead TRIRIGA Developer role requiring collaboration between hiring managers and recruiters, with responsibilities including systems analysis, development, and documentation. It specifies educational qualifications, technical expertise in TRIRIGA and cloud environments, and preferred experience with federal clients and security clearances.

Back End Engineer

Company: IBM

Location: Mexico City, MX

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. As a Software Developer, you'll participate in the software development lifecycle, create software for hybrid cloud and AI, and work with the latest technologies to ensure high-performing, maintainable applications.

Microsoft Solution Consultant/PM

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The text is a job description for a Microsoft Solution Consultant role at IBM Japan. It outlines the responsibilities, required skills, and preferred experience for the position, which involves consulting and system development using Microsoft solutions like Power Platform and Dynamics 365.

Associate Quality Engineer - Entry Level (Baton Rouge, LA)

Company: IBM

Location: BATON ROUGE, US

Posted Dec 04, 2025

The IBM Consulting Associate Program offers university hires the opportunity to work with diverse clients worldwide, focusing on professional development, technical skills, and personal growth. Associates will collaborate with visionaries across industries to improve hybrid cloud and AI solutions, leveraging IBM's strategic partner ecosystem and technology platforms. The role requires a Bachelor's degree, willingness to work in Baton Rouge, Louisiana, and experience with testing, Agile methodology, Java fundamentals, and Jira.

Backend Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

IBM is seeking an innovative and experienced Software Developer to join their team and work on developing AI-infused features for their hybrid cloud products. The role involves designing and developing complex new features, enhancing existing product capabilities, and contributing to project planning, tracking, and execution. The ideal candidate should have a strong background in Java and web technologies, experience with various tools and platforms, and excellent communication and collaboration skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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