Customer Success Manager Jobs

1,122,634 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Senior Oracle Cloud Project Manager (Public Sector)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for a project manager role at IBM Software. It highlights the company's focus on creating leading AI-powered cloud-native software solutions and the opportunities for growth and innovation. The role involves managing complex Oracle Cloud and SaaS project engagements, working with project team members and client stakeholders, and assisting with business development initiatives.

GARS EMEA Product Analyst

Company: IBM

Location: BUDAPEST, HU

Posted Dec 04, 2025

This text describes a job role within IBM's Global Asset Recovery Service (GARS) focusing on collaboration with departments, compliance management, fraud detection, and business transformation. It outlines responsibilities such as managing external sales activities, ensuring regulatory compliance, and supporting GARS operations. Required qualifications include a bachelor's degree, English proficiency, and experience with SAP and process management.

Sr. Performance Analyst

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

The job posting is for a Performance Analysis Engineer position at IBM FlashSystem Storage team. The role involves performance testing, benchmarking, and analysis of IBM FlashSystem products. The ideal candidate should have 5+ years of experience in performance testing and analysis, leadership skills, and knowledge of storage performance benchmarking tools and block storage domain.

Contract Administrator

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, focus on hybrid cloud and AI, and the importance of continuous learning. It also outlines the role and responsibilities of a Contract Administrator, including contract management, compliance, and collaboration with stakeholders.

Estágio em Operações de Vendas

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 04, 2025

IBM Technology Sales is evolving to break down barriers with innovative approaches, seeking graduates with deep technical background and interpersonal skills to co-create solutions for complex business challenges. The company offers excellent onboarding, a learning culture, and a collaborative sales environment. The role is an administrative intern supporting the zStack Mainframe ecosystem, requiring strong organizational and communication skills, attention to detail, and proficiency with Office/Google Workspace tools.

Sr. Solutions Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, specifically in the Solutions Engineering team at HashiCorp. The role involves serving as a trusted advisor to customers, helping them achieve their business outcomes by leveraging HashiCorp solutions. The position requires strong technical expertise, communication skills, and the ability to collaborate with cross-functional teams.

Technical Content Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

IBM Cloud offers a platform for learning and developing skills in the latest cloud technology. The company values curiosity, courageous thinking, and developing its people. As a Technical Content Professional, you will create and curate technical content for digital self-service products, working closely with various teams to ensure high-quality user experiences.

SAP ISU Billing Analyst

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career at IBM Consulting, focusing on long-term relationships with clients, working with visionaries across industries, and improving hybrid cloud and AI journeys. It highlights the role of a managing SAP consultant, responsibilities, required education, technical expertise, and preferred experience.

Lead TRIRIGA Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job posting outlines a Lead TRIRIGA Developer role requiring collaboration between hiring managers and recruiters, with responsibilities including systems analysis, development, and documentation. It specifies educational qualifications, technical expertise in TRIRIGA and cloud environments, and preferred experience with federal clients and security clearances.

Entry Level Site Reliability Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a role as a Site Reliability Engineer. The role involves working in an agile environment to build, deploy, and maintain systems for clients, with responsibilities including 24x7 observability, troubleshooting, deployment, security implementation, and maintenance tasks. Preferred technical expertise includes experience with Linux, Kubernetes/OpenShift, automation tools, and monitoring/observability tools.

Associate Quality Engineer - Entry Level (Baton Rouge, LA)

Company: IBM

Location: BATON ROUGE, US

Posted Dec 04, 2025

The IBM Consulting Associate Program offers university hires the opportunity to work with diverse clients worldwide, focusing on professional development, technical skills, and personal growth. Associates will collaborate with visionaries across industries to improve hybrid cloud and AI solutions, leveraging IBM's strategic partner ecosystem and technology platforms. The role requires a Bachelor's degree, willingness to work in Baton Rouge, Louisiana, and experience with testing, Agile methodology, Java fundamentals, and Jira.

【東京】Product Manager※スカイアーチ出向

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The text describes a role at IBM where employees work with global clients to drive collaboration and transformation using hybrid cloud and AI. The role involves maximizing customer value, developing product roadmaps, leading development teams, and supporting management decisions. It requires experience in product management, cloud services, and team leadership.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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