Customer Success Manager Jobs

1,122,634 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Federal Data Engineering Co-Op: 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working on client projects, enhancing knowledge, and gaining professional experience. The company prioritizes continuous learning, skill development, and personal growth within a culture of coaching and mentorship.

Chef de projet SAP senior - Complex Delivery & Governance IBM France H/F

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The job posting is for a highly experienced SAP Project Manager with 15+ years of expertise in delivering complex multimodule SAP programs across global enterprises. The role involves leading full lifecycle delivery of SAP projects, managing project planning and execution, overseeing multivendor delivery teams, developing test strategies, defining cutover and release strategies, and providing transparent reporting and governance updates. The ideal candidate should have a Bachelor's degree, preferably a Master's degree, and extensive experience with SAP technologies such as ECC, S4HANA, BWBI, Ariba, and SuccessFactors. Strong knowledge of integration between SAP and non-SAP systems, Agile, Hybrid, and Waterfall delivery approaches, and exposure to multiple industries are preferred.

AI-Centric Solution Architecting for Global IT Intern - Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a Solution Architect role involving global team collaboration, designing architectural solutions for real-world problems across industries, and requiring technical expertise in AI, software development, and communication skills.

Brand Sales Specialist Intern - Entry Level Sales Program 2026

Company: IBM

Location: Toronto, CA

Posted Dec 04, 2025

IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking undergraduate and graduate students to become Brand Sales Specialist interns, working closely with clients to understand their needs and deliver tailored solutions using IBM's industry-leading products. The internship focuses on developing relationships, building credibility, and managing the end-to-end sales process while collaborating with the broader IBM sales ecosystem.

Software Engineer II - HashiCorp Terraform Provider

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

This role involves developing cloud-native solutions for HashiCorp's Infrastructure Cloud, collaborating with teams on infrastructure and security lifecycle management, and requiring expertise in Golang, cloud platforms, and DevOps principles.

Enterprise Strategy Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for a Strategy Consultant role at IBM Consulting. It highlights the responsibilities, required skills, and preferred experience for the position. The role involves working with clients across various industries to solve complex problems, shape and drive engagements, create value, and manage client stakeholders. The position requires a Master's degree, expertise in AI, corporate/business strategy, IT strategy, digital reinvention, and process transformation, as well as excellent communication and analytical skills.

Network Engineer

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

IBM Fusion HCI is a hyperconverged infrastructure solution designed for container-based workloads on Red Hat OpenShift. It integrates compute, storage, and networking into a single appliance, simplifying deployment and management. IBM Infrastructure aims to provide hybrid cloud infrastructure to meet client demands, with a focus on innovation, collaboration, and career development.

Oracle Cloud Financials Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals, deliver solutions using latest technology, and focus on skills in demand. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role of Senior Package Consultant for Oracle Finance Cloud involves designing, configuring, and delivering financial solutions, with responsibilities including leading deployments, conducting fitgap analyses, optimizing financial reporting, mentoring, and collaborating with teams.

Senior Marketing Data Analyst - HashiCorp

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for a Senior Marketing Data Analyst position at HashiCorp, an IBM company. The role involves supporting various marketing domains, utilizing SQL and BI tools, and driving pipeline attribution projects. The ideal candidate should have a strong analytical background, experience with Salesforce, Marketo, SQL, and Tableau, and be process-oriented and detail-focused.

SAP Application Architect

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role of SAP Project and Service Management combines strong organizational skills with deep understanding of SAP solutions and IT governance. It involves leading design and architecture of SAP solutions, ensuring alignment with business and IT strategy, and collaborating with stakeholders to design scalable and futureproof architectures. The role requires proven experience as an SAP Application Architect or Senior Consultant, in-depth knowledge of SAP S4HANA architecture, and excellent communication skills.

SAPコンサルタント

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. As an SAP consultant, you will lead design workshops, support business development, and mentor team members. The role involves strategic solution leadership, team delivery leadership, and comprehensive solution delivery.

Application Consultant-Mainframe Modernization

Company: IBM

Location: Taipei, TW

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Consultants work with visionaries across industries to improve hybrid cloud and AI journeys for innovative companies. The role involves proposal development, requirements analysis, and future-ready architecture planning, with opportunities for skill mastery and industry understanding.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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