Customer Success Manager Jobs

1,122,829 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

IBM Cloud Data Services Architect

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

This job description outlines a Cloud Architect role focused on designing and implementing cloud database services, requiring expertise in cloud technologies, programming languages, and DevOps practices. The position emphasizes strategic planning, system reliability, and collaboration with teams to deliver high-quality, scalable solutions.

Enterprise Security Architect (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The job posting is for an Enterprise Security Architect position at IBM Client Innovation Center Germany. The role involves building a secure software development lifecycle, specifying and implementing security measures, creating security concepts, integrating security tools, and working with various technologies and frameworks. The position values diversity and offers opportunities to work with international clients and cutting-edge technologies.

Support Engineer - HashiCorp Vault

Company: IBM

Location: Noida, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a role in the Support Engineering team for HashiCorp Vault. The position involves troubleshooting complex issues, working with cloud providers, and ensuring customer satisfaction. Required skills include customer management, Linux proficiency, cloud experience, and knowledge of Docker, Kubernetes, SSL/TLS, and OpenSSH.

IBM Maximo (MAS) Project Manager

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, focusing on long-term relationships with clients, working with visionaries across industries, and improving hybrid cloud and AI solutions. It highlights the importance of curiosity, continuous learning, and collaboration in driving meaningful change for clients. The role of an IBM Maximo MAS Project Manager is also outlined, emphasizing project planning, execution, and delivery, as well as leadership and stakeholder engagement.

Advisory User Experience Designer

Company: IBM

Location: Mulhuddart, IE

Posted Dec 04, 2025

This job description seeks a senior designer to lead end-to-end customer experiences for IBM's asset management product, collaborating with cross-functional teams and requiring expertise in UI design, agile methodologies, and AI integration.

Digital Sales Specialist Data Platform for Italian Market - IBM Spain Valencia

Company: IBM

Location: Valencia, ES

Posted Dec 04, 2025

The role of a Digital Sales Specialist at IBM's Data & AI brand involves helping enterprises accelerate their success by improving their ability to understand data and turn it into actionable insights. The position offers excellent onboarding, an industry-leading learning culture, and ongoing development opportunities. The role requires strong consultative tech sales experience, proficiency in digital sales tools, exceptional communication skills, and strong analytical skills.

(Kaohsiung) Technical Support Representative (Tester)

Company: IBM

Location: Kaohsiung, TW

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunity to work with global clients, collaborate with visionaries, and improve hybrid cloud and AI solutions. It emphasizes the importance of curiosity, continuous learning, and a culture of evolution and empathy. The role involves executing system integration testing, developing test cases, conducting API testing, logging defects, and collaborating with cross-functional teams.

Application Developer-Microsoft Power Platform

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Microsoft Power developer. The position involves designing, developing, customizing, and supporting application solutions using Microsoft Power Apps. The role requires a Bachelor's degree, 4-6 years of experience in Power Apps, and strong problem-solving and communication skills. IBM Consulting offers a collaborative environment and opportunities for innovation.

Associate Developer 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role of an Associate Application Developer at IBM Consulting involves working with clients to co-create solutions to major real-world challenges using best practice technologies, tools, and products. The position requires demonstrated programming proficiency, exposure to web services and API, familiarity with generative AI modeling and ethics, and the ability to translate business requirements into technical solutions. The role offers opportunities for professional development, collaboration with cross-functional teams, and working with a variety of technologies and platforms.

Accounts Payable Fresh Graduates

Company: IBM

Location: Naga City, PH

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a Procure-to-Pay (P2P) Specialist role. The role involves various responsibilities related to vendor data management, invoice processing, stakeholder collaboration, payment handling, and statement reconciliation. The position requires a bachelor's degree in accounting, finance, or a related field, along with intermediate knowledge of Excel and experience with accounting software or ERP systems. The role is based in Naga City, Cam Sur, and requires flexibility to work in shifts and onsite full-time.

Technical support professional for Storage systems

Company: IBM

Location: YOKOHAMA, JP

Posted Dec 04, 2025

The text describes a technical support role for storage products, emphasizing early recovery, root cause analysis, and preventive measures. It highlights the benefits of working with cutting-edge technology, global teams, and real equipment. The role also mentions the opportunity to become a Technical Account Manager (TAM) and work closely with global teams.

Security Consultant - CyberArk

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

The text describes a career in IBM Consulting, focusing on a role as a CyberArk Operation Support Team Lead. The position involves leading a team, managing CyberArk solutions, ensuring security, and driving continuous improvement. It requires technical expertise, leadership skills, and a commitment to 24/7 operations.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages