Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Medical Telephone Appointment Agent

Company: Zimmerman Associates, Inc.

Location: San Antonio, TX

Posted Aug 28, 2025

Initiate outbound calls, send mass mailers, and respond to online requests for scheduling, rescheduling, or cancellations. High School Diploma or equivalent.

HVAC Technician

Company: Longhorn Village

Location: Austin, TX

Posted Aug 28, 2025

Position requires a valid driver’s license. Performs scheduled maintenance checks throughout the facility which may include assisting inspectors and contractors…

Graphic Designer / Production Specialist

Company: FASTSIGNS® OF HOUSTON, TX - WESLAYAN

Location: Houston, TX

Posted Aug 28, 2025

In the production room, you will be responsible for all aspects of the physical construction and assembling of signs from computer cut vinyl and wide format…

EXTRUSION SECTION OPERATOR

Company: Berry Global, Inc

Location: Waxahachie, TX

Posted Aug 28, 2025

As part of our world-class, performance-focused team you’ll be at the heart of our manufacturing operations—setting up, operating, and adjusting equipment to…

RN Labor and Delivery Night PRN

Company: Baylor Scott & White Health

Location: Lakeway, TX

Posted Aug 28, 2025

Awareness of legal requirements and standards of certification and accreditation bodies, including the specifics of the hospital and respective department/unit.

Project Manager - Commercial Construction

Company: GDA Contractors

Location: Grand Prairie, TX

Posted Aug 28, 2025

Must have a minimum of a Bachelor’s Degree in Construction Management/Engineering or a related field. A competitive base salary, bonus compensation reflecting…

United Fleet Customer Care Rep

Company: United Fleet Management

Location: Austin, TX

Posted Aug 28, 2025

Make additional follow-up phone calls/ emails to potential leads. Facilitate motor vehicle checks to ensure driver eligibility and compliance.

Junior Data Analyst

Company: Kennedy/Jenks Consulting

Location: Arlington, TX

Posted Aug 28, 2025

Bachelor’s degree in data science or related field. KJ is at the forefront of developing sustainable solutions for clients, including green infrastructure…

Project Manager - Hybrid

Company: nextSource Connect

Location: Dallas, TX

Posted Aug 28, 2025

Anticipate potential issues that may occur and communicate with the proper departments to create an appropriate corrective action plan; Offer recommendations…

Machine Operator Shift – 1st Shift

Company: Pratt Industries

Location: Schertz, TX

Posted Aug 28, 2025

Cross-train on various machines and positions to support plant operations and personal growth. Monthly incentive bonus if plant goals are met.

Graphic Production Artist for Local Printing Company

Company: Global Printing Solutions LLC

Location: Austin, TX

Posted Aug 28, 2025

Bachelor’s degree in design or a related field is preferred. Refine design using computer software. Skilled in InDesign, Illustrator, Adobe Acrobat and other…

Senior Controller

Company: Reliant Plumbing and Drain Cleaning

Location: San Antonio, TX

Posted Aug 28, 2025

Assist with budget tracking, cost analysis, and cash flow monitoring. Bachelor’s degree in Accounting, Finance, or related field (or in progress).

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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