Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Responsible Master Plumber

Company: GC Legacy Construction

Location: Dallas, TX

Posted Aug 26, 2025

Maintain company license status and act as the liaison with state licensing authorities. Active *Texas Responsible Master Plumber (RMP) license* in good…

Cordant Services Business Analyst

Company: TalentBurst, Inc.

Location: Houston, TX

Posted Aug 26, 2025

Review SOX report and own actions needed to correct errors. Support project management activities, including order entry workflows (R3) handovers.

Sr. Solutions Architect - Migrations, WWPS Migrations Solutions Architects

Company: Amazon Web Services, Inc.

Location: Austin, TX

Posted Aug 26, 2025

Conduct cloud migration and modernization assessments to evaluate the feasibility of large-scale migration efforts, develop TCO and optimal migration patterns,…

Solutions Architect - AWS WWPS DOD, Joint DoD SA

Company: Amazon Web Services, Inc.

Location: Austin, TX

Posted Aug 26, 2025

Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects; defining implementation…

Data & Insights Analyst

Company: Visa

Location: Austin, TX

Posted Aug 26, 2025

The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such…

Customer Service Representative

Company: CoWorx Staffing

Location: Selma, TX

Posted Aug 26, 2025

Assist customers and business partners via telephone and email. Handle customer complaints in a calm, professional manner. Monitor progress of delivery routes.

General Laborer

Company: JE Dunn

Location: Austin, TX

Posted Aug 26, 2025

Cleans and maintains concrete and forming tools. General laborers utilize a variety of tools and specialized equipment. Adheres to all JE Dunn safety standards.

Solutions Architect, WWPS Migrations Solutions Architects

Company: Amazon Web Services, Inc.

Location: Dallas, TX

Posted Aug 26, 2025

Conduct cloud migration and modernization assessments to evaluate the feasibility of large-scale migration efforts, develop TCO and optimal migration patterns,…

Senior Solutions Architect, Global Energy & Utilities

Company: Amazon Web Services, Inc.

Location: Houston, TX

Posted Aug 26, 2025

3+ years of design, implementation, or consulting in applications and infrastructures experience. 8+ years of specific technology domain areas (e.g. software…

Sr. BizDev Manager, Amazon Pharmacy

Company: PillPack, LLC

Location: Austin, TX

Posted Aug 26, 2025

You will also bring the voice of the customer – our strategic accounts and clients – in working with a high functioning product and technical team to develop…

Dance Instructor (TX Teacher License Support Provided)

Company: University Instructors, LLC

Location: Austin, TX

Posted Aug 26, 2025

\*\*Candidates that hold a bachelor’s degree from a regionally accredited institution in ANY field to be eligible to take part in this opportunity.

Patient Safety Pharmacist, Amazon Pharmacy Patient Safety

Company: PillPack, LLC

Location: Austin, TX

Posted Aug 26, 2025

Active and unrestricted Pharmacist license in good standing. Service as a clinical resource to develop patient safety requirements for new product development.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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