Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Water and Fire Project Manager

Company: SERVPRO Team Shaw

Location: Houston, TX

Posted Aug 04, 2025

Must have a valid drivers license. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job…

Software Engineer

Company: Optum

Location: San Antonio, TX

Posted Aug 04, 2025

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without…

Journeyman Plumber

Company: Dallas County Community College District

Location: Dallas, TX

Posted Aug 04, 2025

Current and valid Texas driver’s license required for offsite travel. Ability to identify complex problems and review related information to develop and…

Project Manager - Commercial Security Systems- 209035

Company: GDKN

Location: San Antonio, TX

Posted Aug 04, 2025

Must have a valid driver’s license and be able to clear a drug screening. Must have an ability to determine and implement resolution to complex field situations…

Customer Service Rep / Account Manager Job Posting Only

Company: Abba Staffing & Consulting

Location: Carrollton, TX

Posted Aug 04, 2025

Greet visitors and manage outgoing/incoming communications. Maintain organized digital and physical filing systems. Must pass background check & drug test.

Night Janitor

Company: Controlled Contamination Services LLC

Location: Austin, TX

Posted Aug 04, 2025

Loud environments (examples: metal can manufacturing department, large earth-moving equipment). Note and report all areas in need of repair and any hazardous…

Houston Event Staff & Security

Company: 5 STAR Event Services

Location: Houston, TX

Posted Aug 04, 2025

Prior to guest entry to ensure that no prohibited items enter. Greet and direct guests to seating areas and various services. At least 18 years of age.

Customer Service Associate

Company: Ollie's Bargain Outlet, Inc.

Location: San Antonio, TX

Posted Aug 04, 2025

Assist with receiving the truck, pricing items, merchandising product, and recovering the store. Accurately and efficiently operate the register, approve…

Sales Associate II

Company: Coach

Location: Dallas, TX

Posted Aug 04, 2025

Leverages Coach’s tools and technology to support relationship building and clienteling efforts. Completes daily operational tasks including maintaining store (…

School Programs Data Analyst (Data Analyst IV)

Company: TEXAS EDUCATION AGENCY

Location: Austin, TX

Posted Aug 04, 2025

Bachelor’s degree in an analytical field (e.g., Finance, Economics, Computer Science, Engineering, Statistics, Mathematics, or another related field) preferred.

Workforce Project Director

Company: Career TEAM

Location: Plano, TX

Posted Aug 04, 2025

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4)…

Carpenter 2

Company: PDHGroup

Location: Irving, TX

Posted Aug 04, 2025

Must be proficient in installation of all doors and mechanical hardware. Ability to lead and carry out installation of minor door and hardware tasks.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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