Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Sr Cabinet Builder

Company: Greenpoint Tech

Location: San Antonio, TX

Posted Jul 03, 2025

Although the company provides some tools, the production of Aerospace Interiors is a highly developed skill that requires many personal tools enabling an…

Call Center Representative

Company: Conduent State & Local Solutions, Inc

Location: San Antonio, TX

Posted Jul 03, 2025

Efficiently manage a high volume of inbound calls in a fast-paced environment. Access cardholder accounts to provide information about payments and benefits…

Care Coordinator

Company: Texas Children's Hospital

Location: Austin, TX

Posted Jul 03, 2025

Customer service skills, advanced communication and interpersonal skills with all levels of internal and external customers to includes medical staff, patients…

Barricades Laborer

Company: Sinacola

Location: Dallas, TX

Posted Jul 03, 2025

Skilled and proficient at operating all hand and power tools of all types: air hammers, earth tampers, cement mixers, small mechanical hoists, surveying and…

Senior Commercial HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: Houston, TX

Posted Jul 03, 2025

Previous experience as an HVAC Technician or in a related field (10+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Staff Pharmacist (Full-time)

Company: Zikam Pharmacy

Location: Schertz, TX

Posted Jul 03, 2025

Certificates, Licenses, Registrations -* Current Texas license (Must be in good standing). Mathematical Skills* - Because we are a compounding pharmacy you need…

Commercial HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: Addison, TX

Posted Jul 03, 2025

5 years of experience as a commercial HVAC Technician or in a related field. Company supplied tools, uniform, boots, and cell phone/iPad.

Licensed Plumber

Company: blue frog Plumbing + Drain of West Houston

Location: San Antonio, TX

Posted Jul 03, 2025

Valid Plumbing License (tradesman, journeyman, or master). Whether it's installing new fixtures, repairing pipes, or performing maintenance tasks, you'll use…

Senior Commercial HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: Addison, TX

Posted Jul 03, 2025

Previous experience as an HVAC Technician or in a related field (10+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Welder - Mobile Fleet Support

Company: ProFleet Solutions

Location: Arlington, TX

Posted Jul 03, 2025

Must be able to drive and have a valid driver’s license. Read and interpret technical drawings or repair instructions. Job Types: Full-time, Contract.

Apprentice Residential Electrician

Company: In Charge Electric

Location: Schertz, TX

Posted Jul 03, 2025

Cutting-Edge Technology: Work with the latest tools and technology in the field. This role offers on the job, hands on training, empowering you to build a…

Cabinet Install Manager

Company: Lykke Cabinets

Location: Dallas, TX

Posted Jul 03, 2025

Act as the primary point of contact for customers for all field install matters. Experienced in high volume Cabinet installation.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles across different seniority levels?
Salaries for Customer Success roles vary significantly based on experience, location, and company size. An entry-level Associate CSM might earn $50,000-$75,000 annually. Mid-level Customer Success Managers (CSMs) typically command $70,000-$120,000. Senior CSMs or Team Leads can expect $100,000-$150,000, while Director or VP of Customer Success positions often range from $150,000 to over $250,000, plus bonuses tied to retention and expansion targets. These figures generally include base salary before commissions or equity.
What key skills and certifications are most valued for Customer Success professionals?
Essential skills include strong communication, empathy, problem-solving, active listening, and project management. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and dedicated CS platforms (e.g., Gainsight, ChurnZero, Catalyst) is highly beneficial. Analytical skills for interpreting customer health scores and usage data are also crucial. While no single certification is universally mandatory, programs from organizations like SuccessHacker, Customer Success Association, or practical certifications in specific CS platforms can demonstrate commitment and expertise, enhancing your profile.
How prevalent is remote work for Customer Success roles, and what are the implications?
Remote work is highly prevalent in Customer Success, especially for SaaS companies with distributed customer bases. Many organizations now offer fully remote or hybrid models, recognizing that customer interactions can effectively occur virtually. This flexibility allows professionals to connect with global clients across time zones and offers geographic freedom. However, remote roles require strong self-management, proactive communication, and the ability to build rapport without in-person interactions, often leveraging video conferencing and collaborative tools.
What are the common career progression paths for Customer Success professionals?
A typical path starts as an Associate or Junior CSM, progressing to a Senior CSM, then potentially to a Team Lead or Manager. From there, options branch into Director or VP of Customer Success, overseeing larger teams and strategic initiatives. Alternatively, some transition into specialized roles like Technical Account Manager (TAM), Customer Success Operations, Product Management (leveraging customer insights), or even Sales Engineering, utilizing their deep product and customer understanding. Developing expertise in specific industries or product types can also open up senior opportunities.
What are the current and emerging industry trends shaping the Customer Success landscape?
Key trends include the increasing adoption of AI and automation for proactive outreach and sentiment analysis, enabling CSMs to focus on high-value interactions. Data-driven insights from product usage and customer health scores are becoming central to strategic decision-making. There's also a growing emphasis on "Product-Led Growth" (PLG) where CS works closely with product teams to enhance the user experience. Furthermore, companies are investing more in customer education and community building to foster self-service and advocacy, elevating the strategic importance of CS.

Related Pages

© 2026 Job Transparency. All rights reserved.