Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Contact Center Representative-PreService II

Company: Texas Children's Hospital

Location: Houston, TX

Posted Jul 04, 2025

Answering inbound or making outbound calls to customers with queries in relation to their account, in a timely, efficient and professional manner.

Graphic Designer

Company: Zurich Insurance Company Ltd.

Location: Houston, TX

Posted Jul 04, 2025

You’ll develop and prepare presentations for client meetings, events and speaking engagements using Microsoft PowerPoint.

Partner Success Manager

Company: Sunbit

Location: Houston, TX

Posted Jul 04, 2025

A minimum of 50% - 75% out of state travel. Mastery of Microsoft tools (PowerPoint, Excel, Word). Experience in putting together account-level business plans…

Proposal and Presentation Specialist

Company: Sidley Austin LLP

Location: Houston, TX

Posted Jul 04, 2025

Familiarity with presentation and design tools such as PowerPoint, Canva, Prezi, as well as AI-related tools. File and organize marketing tools and materials.

Director, Regional Activation Marketing- 25010382

Company: MoneyGram

Location: Dallas, TX

Posted Jul 04, 2025

Supercharge field marketing with digital channels to maximize impact through local influencers, community groups, and B2B CRM campaigns.

HVAC Preventative Maintenance Technician

Company: UT Southwestern

Location: Dallas, TX

Posted Jul 04, 2025

UT Southwestern is seeking a skilled and experienced HVAC Preventative Maintenance Technician with a minimum of three (3) years of journeyman-level HVAC work…

Pharmacist

Company: University Health

Location: San Antonio, TX

Posted Jul 04, 2025

The Ambulatory Clinical Staff Pharmacist I will review and verify prescription orders accurately and efficiently; provide counseling and education to patients…

Graphic Designer

Company: Bumperactivecom

Location: Austin, TX

Posted Jul 04, 2025

Bachelor's degree or equivalent certification in Graphic Design or related field. Collaborate with the Creative Director, design team lead and fellow designers…

Laborer

Company: Mears Construction

Location: San Antonio, TX

Posted Jul 04, 2025

Utilize hand tools to dig near existing underground utilities,. Paid on-the-job technical and professional growth opportunities.

CDL-A Dedicated Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: San Antonio, TX

Posted Jul 04, 2025

Divers average 1600 miles per week. Sleeper trucks equipped with automatic transmission, pulling 53-ft dry trailers. Paid Time Off and Bonus Incentives.

Executive Chef

Company: THE BLOOM LOUNGE

Location: Plano, TX

Posted Jul 04, 2025

Collaborate with the dietary department to accommodate special dietary needs and preferences of guests. Strong communication skills to effectively interact with…

AI/ML Engineer - Reinforcement Learning (RL)

Company: Cognitive Space

Location: Houston, TX

Posted Jul 04, 2025

Bachelor’s, Master’s degree, or Ph.D. in a relevant field: Statistics, Applied Mathematics, Operations Research, Computational Physics, Computer Science,…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles across different seniority levels?
Salaries for Customer Success roles vary significantly based on experience, location, and company size. An entry-level Associate CSM might earn $50,000-$75,000 annually. Mid-level Customer Success Managers (CSMs) typically command $70,000-$120,000. Senior CSMs or Team Leads can expect $100,000-$150,000, while Director or VP of Customer Success positions often range from $150,000 to over $250,000, plus bonuses tied to retention and expansion targets. These figures generally include base salary before commissions or equity.
What key skills and certifications are most valued for Customer Success professionals?
Essential skills include strong communication, empathy, problem-solving, active listening, and project management. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and dedicated CS platforms (e.g., Gainsight, ChurnZero, Catalyst) is highly beneficial. Analytical skills for interpreting customer health scores and usage data are also crucial. While no single certification is universally mandatory, programs from organizations like SuccessHacker, Customer Success Association, or practical certifications in specific CS platforms can demonstrate commitment and expertise, enhancing your profile.
How prevalent is remote work for Customer Success roles, and what are the implications?
Remote work is highly prevalent in Customer Success, especially for SaaS companies with distributed customer bases. Many organizations now offer fully remote or hybrid models, recognizing that customer interactions can effectively occur virtually. This flexibility allows professionals to connect with global clients across time zones and offers geographic freedom. However, remote roles require strong self-management, proactive communication, and the ability to build rapport without in-person interactions, often leveraging video conferencing and collaborative tools.
What are the common career progression paths for Customer Success professionals?
A typical path starts as an Associate or Junior CSM, progressing to a Senior CSM, then potentially to a Team Lead or Manager. From there, options branch into Director or VP of Customer Success, overseeing larger teams and strategic initiatives. Alternatively, some transition into specialized roles like Technical Account Manager (TAM), Customer Success Operations, Product Management (leveraging customer insights), or even Sales Engineering, utilizing their deep product and customer understanding. Developing expertise in specific industries or product types can also open up senior opportunities.
What are the current and emerging industry trends shaping the Customer Success landscape?
Key trends include the increasing adoption of AI and automation for proactive outreach and sentiment analysis, enabling CSMs to focus on high-value interactions. Data-driven insights from product usage and customer health scores are becoming central to strategic decision-making. There's also a growing emphasis on "Product-Led Growth" (PLG) where CS works closely with product teams to enhance the user experience. Furthermore, companies are investing more in customer education and community building to foster self-service and advocacy, elevating the strategic importance of CS.

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