Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Customer Service Representative

Company: TWO MEN AND A TRUCK®

Location: Austin, TX

Posted Jun 20, 2025

Obtains customer feedback through regular follow-up calls, both during and after moves to ensure ongoing customer satisfaction and proactively resolve any…

Air Conditioning Technician

Company: L. K. Jordan & Associates

Location: Bracken, TX

Posted Jun 19, 2025

Valid driver's license with a clean driving record is required for driving service vehicles. Ability to read blueprints and technical diagrams related to air…

OSP Project Manager

Company: Glotel

Location: Dallas, TX

Posted Jun 19, 2025

The employee must possess a valid driver's license and is expected to drive as required to his/her assigned projects in order to ensure on time and on budget…

Security Project/Program Manager, Retail Engineering

Company: Apple

Location: Austin, TX

Posted Jun 20, 2025

Excellent communication skills, with the ability to convey complex security concepts to both technical and non-technical audiences.

Journeyman HVAC Technician - San Antonio TX

Company: Trane Technologies

Location: San Antonio, TX

Posted Jun 20, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

Software Development Engineer-II

Company: Toyota

Location: Plano, TX

Posted Jun 19, 2025

This is a full stack role that requires strong technical judgment, hands-on experience with modern frameworks, and a proactive approach to system design and…

Marketing

Company: Alamo Heights Consulting

Location: San Antonio, TX

Posted Jun 19, 2025

Act as a frontline brand expert, helping maintain high standards in the field. We’re hiring an Entry-Level Brand Ambassador, someone we can train and develop…

Wood Door Fabricator

Company: Volt Workforce Solutions

Location: Austin, TX

Posted Jun 19, 2025

Be very familiar with hand tools and power tools. Must be able to work with measurements and read tape measures to 1/16” accuracy.

HVAC and Refrigeration Technician

Company: DBHVAC & Refrigeration Services, LLC

Location: Austin, TX

Posted Jun 19, 2025

Valid Driver's License & Clean driving record*What WE OFFER:*. Desire to learn, develop, expand and SHARE their knowledge. 2-3 years prior work experience.

Journeyman Electrician

Company: Freedom Forever

Location: Houston, TX

Posted Jun 20, 2025

As a Journeyman Electrician, you’ll bring technical expertise to safely plan and execute electrical work for residential solar projects.

Staff Accountant

Company: Taco Cabana

Location: San Antonio, TX

Posted Jun 20, 2025

Prepare and distribute monthly analyses of variances both to prior month actuals and to forecast for corporate activities.

Data Analyst

Company: ExxonMobil

Location: Houston, TX

Posted Jun 20, 2025

Bachelor's degree required in Data/Computer Science, Mathematics or related field (master’s preferred). Experience: 5+ years in oil and gas or data science;…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles across different seniority levels?
Salaries for Customer Success roles vary significantly based on experience, location, and company size. An entry-level Associate CSM might earn $50,000-$75,000 annually. Mid-level Customer Success Managers (CSMs) typically command $70,000-$120,000. Senior CSMs or Team Leads can expect $100,000-$150,000, while Director or VP of Customer Success positions often range from $150,000 to over $250,000, plus bonuses tied to retention and expansion targets. These figures generally include base salary before commissions or equity.
What key skills and certifications are most valued for Customer Success professionals?
Essential skills include strong communication, empathy, problem-solving, active listening, and project management. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and dedicated CS platforms (e.g., Gainsight, ChurnZero, Catalyst) is highly beneficial. Analytical skills for interpreting customer health scores and usage data are also crucial. While no single certification is universally mandatory, programs from organizations like SuccessHacker, Customer Success Association, or practical certifications in specific CS platforms can demonstrate commitment and expertise, enhancing your profile.
How prevalent is remote work for Customer Success roles, and what are the implications?
Remote work is highly prevalent in Customer Success, especially for SaaS companies with distributed customer bases. Many organizations now offer fully remote or hybrid models, recognizing that customer interactions can effectively occur virtually. This flexibility allows professionals to connect with global clients across time zones and offers geographic freedom. However, remote roles require strong self-management, proactive communication, and the ability to build rapport without in-person interactions, often leveraging video conferencing and collaborative tools.
What are the common career progression paths for Customer Success professionals?
A typical path starts as an Associate or Junior CSM, progressing to a Senior CSM, then potentially to a Team Lead or Manager. From there, options branch into Director or VP of Customer Success, overseeing larger teams and strategic initiatives. Alternatively, some transition into specialized roles like Technical Account Manager (TAM), Customer Success Operations, Product Management (leveraging customer insights), or even Sales Engineering, utilizing their deep product and customer understanding. Developing expertise in specific industries or product types can also open up senior opportunities.
What are the current and emerging industry trends shaping the Customer Success landscape?
Key trends include the increasing adoption of AI and automation for proactive outreach and sentiment analysis, enabling CSMs to focus on high-value interactions. Data-driven insights from product usage and customer health scores are becoming central to strategic decision-making. There's also a growing emphasis on "Product-Led Growth" (PLG) where CS works closely with product teams to enhance the user experience. Furthermore, companies are investing more in customer education and community building to foster self-service and advocacy, elevating the strategic importance of CS.

Related Pages

© 2026 Job Transparency. All rights reserved.