Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Maintenance Sliding Door Technician

Company: Real Network Services, Inc.

Location: Dallas-Fort Worth, TX

Posted Jun 10, 2025

Valid driver’s license with acceptable driving record. Respond promptly to service calls and emergencies affecting door operations, including during irregular…

Cyber Identity - Entra ID Specialist Master

Company: Deloitte

Location: San Antonio, TX

Posted Jun 10, 2025

Document platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps. Tech/BE/BCA/MCA Degree required.

Spa Sales Associate

Company: 3-D CONSTRUCTION

Location: San Antonio, TX

Posted Jun 10, 2025

Delivering exceptional customer service to all guests while insuring a positive experience. Maintain Spa cleanliness & assist with laundry and sanitation as…

Cyber Identity - Entra ID Specialist Master

Company: Deloitte

Location: Dallas, TX

Posted Jun 10, 2025

Document platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps. Tech/BE/BCA/MCA Degree required.

Cyber Identity - Data Privacy Senior Consultant

Company: Deloitte

Location: Houston, TX

Posted Jun 10, 2025

Lead working sessions with client stakeholders to gather technical, functional, and business requirements and establish use cases to inform future state…

Palantir Data Scientist

Company: Deloitte

Location: Dallas, TX

Posted Jun 10, 2025

Using tools such as Palantir Foundry, they will also work with cutting-edge DevOps technologies, develop advanced analytics products, and apply data pipelining…

Senior Cyber Engineer

Company: Deloitte

Location: San Antonio, TX

Posted Jun 10, 2025

The AI Security Engineer will provide subject matter expertise, technical insight, and develop cyber and AI solutions that will drive and sustain Cyber Security…

Graphic Designer

Company: Fastsigns

Location: Pasadena, TX

Posted Jun 10, 2025

Please send resume to email no phone calls accepted. In the production room, you will be responsible for all aspects of the physical construction and assembling…

Truck Driver CDL A - Lease to purchase

Company: Denver Cargo Inc.

Location: Houston, TX

Posted Jun 10, 2025

Valid CDL A license - 2 years of experience. Proven experience in truck driving, particularly with tractor-trailers. Flexible contract terms of *2-4 years*.

Roofing Sales Representative (Project Manager)

Company: Roof Masters Roofing & Restoration, LLC

Location: Houston, TX

Posted Jun 10, 2025

Meet with the field adjuster from the insurance carrier. Meet directly with homeowners after inspections to educate them on the claims process and provide…

Cyber Identity - Entra ID Specialist Master

Company: Deloitte

Location: Austin, TX

Posted Jun 10, 2025

Document platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps. Tech/BE/BCA/MCA Degree required.

Cyber Identity - Entra ID Specialist Master

Company: Deloitte

Location: Houston, TX

Posted Jun 10, 2025

Document platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps. Tech/BE/BCA/MCA Degree required.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles across different seniority levels?
Salaries for Customer Success roles vary significantly based on experience, location, and company size. An entry-level Associate CSM might earn $50,000-$75,000 annually. Mid-level Customer Success Managers (CSMs) typically command $70,000-$120,000. Senior CSMs or Team Leads can expect $100,000-$150,000, while Director or VP of Customer Success positions often range from $150,000 to over $250,000, plus bonuses tied to retention and expansion targets. These figures generally include base salary before commissions or equity.
What key skills and certifications are most valued for Customer Success professionals?
Essential skills include strong communication, empathy, problem-solving, active listening, and project management. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and dedicated CS platforms (e.g., Gainsight, ChurnZero, Catalyst) is highly beneficial. Analytical skills for interpreting customer health scores and usage data are also crucial. While no single certification is universally mandatory, programs from organizations like SuccessHacker, Customer Success Association, or practical certifications in specific CS platforms can demonstrate commitment and expertise, enhancing your profile.
How prevalent is remote work for Customer Success roles, and what are the implications?
Remote work is highly prevalent in Customer Success, especially for SaaS companies with distributed customer bases. Many organizations now offer fully remote or hybrid models, recognizing that customer interactions can effectively occur virtually. This flexibility allows professionals to connect with global clients across time zones and offers geographic freedom. However, remote roles require strong self-management, proactive communication, and the ability to build rapport without in-person interactions, often leveraging video conferencing and collaborative tools.
What are the common career progression paths for Customer Success professionals?
A typical path starts as an Associate or Junior CSM, progressing to a Senior CSM, then potentially to a Team Lead or Manager. From there, options branch into Director or VP of Customer Success, overseeing larger teams and strategic initiatives. Alternatively, some transition into specialized roles like Technical Account Manager (TAM), Customer Success Operations, Product Management (leveraging customer insights), or even Sales Engineering, utilizing their deep product and customer understanding. Developing expertise in specific industries or product types can also open up senior opportunities.
What are the current and emerging industry trends shaping the Customer Success landscape?
Key trends include the increasing adoption of AI and automation for proactive outreach and sentiment analysis, enabling CSMs to focus on high-value interactions. Data-driven insights from product usage and customer health scores are becoming central to strategic decision-making. There's also a growing emphasis on "Product-Led Growth" (PLG) where CS works closely with product teams to enhance the user experience. Furthermore, companies are investing more in customer education and community building to foster self-service and advocacy, elevating the strategic importance of CS.

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