Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Construction Project Manager II

Company: Medxcel

Location: Austin, TX

Posted Jun 04, 2025

Bachelor degree in related field, preferably business, architecture, engineering, construction science or healthcare related OR ten years relevant experience…

Assistant Director of Kitchen – Day Shift

Company: Chick-fil-A

Location: San Antonio, TX

Posted Jun 04, 2025

A Director will serve in Kitchen or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an…

Regional Sales Associate

Company: RepRally

Location: Dallas, TX

Posted Jun 04, 2025

Build your book of business with independent retail stores as the face of RepRally in the field. As a RepRally Field Sales Representative, you will play a…

Plumbing Project Inspector

Company: Cumming Group

Location: Houston, TX

Posted Jun 04, 2025

Preferred Certification: Appropriate state issued Plumbing Inspector’s Certification or equivalent license. Maintains thorough and accurate records documenting…

Laborer

Company: Swinerton

Location: Dallas, TX

Posted Jun 04, 2025

Operate forklift or skid loader (must hold current applicable license). Lubricate, clean, and repair machinery, equipment, and tools.

Machine Operator - Night Shift

Company: Buckhead Meat and Seafood

Location: Dallas, TX

Posted Jun 04, 2025

Responsible for managing or performing work associated with converting raw materials and components into finished goods including: • General production…

Mobile Associate, Store-in-Store

Company: T-Mobile

Location: Houston, TX

Posted Jun 04, 2025

You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions. At T-Mobile, we invest in YOU!

Mobile Associate - Retail Sales

Company: T-Mobile USA, Inc.

Location: San Antonio, TX

Posted Jun 04, 2025

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: How our ever-expanding coverage stacks up in…

Assistant Director of Kitchen – Evening Shift

Company: Chick-fil-A

Location: San Antonio, TX

Posted Jun 04, 2025

A Director will serve in Kitchen or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an…

Retail Sales Associate / Design Associate (Home Furnishings)

Company: Room & Board

Location: Austin, TX

Posted Jun 04, 2025

2+ years of experience working in a customer-centric, fashion/design savvy retail environment with a passion for design and engaging with customers on the…

Experienced Violin Teacher Needed: Join Our Team

Company: In Home Music Teachers

Location: Dallas, TX

Posted Jun 04, 2025

Regularly assess and report on student progress. A deep commitment to teaching and nurturing students’ musical talents.

HVAC Service Technician

Company: Goettl Air Conditioning and Plumbing

Location: Austin, TX

Posted Jun 04, 2025

Ability to provide a basic set of your own tools. Diagnose and troubleshoot electrical and mechanical faults of HVAC systems. Fully stocked vans you take home.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles across different seniority levels?
Salaries for Customer Success roles vary significantly based on experience, location, and company size. An entry-level Associate CSM might earn $50,000-$75,000 annually. Mid-level Customer Success Managers (CSMs) typically command $70,000-$120,000. Senior CSMs or Team Leads can expect $100,000-$150,000, while Director or VP of Customer Success positions often range from $150,000 to over $250,000, plus bonuses tied to retention and expansion targets. These figures generally include base salary before commissions or equity.
What key skills and certifications are most valued for Customer Success professionals?
Essential skills include strong communication, empathy, problem-solving, active listening, and project management. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and dedicated CS platforms (e.g., Gainsight, ChurnZero, Catalyst) is highly beneficial. Analytical skills for interpreting customer health scores and usage data are also crucial. While no single certification is universally mandatory, programs from organizations like SuccessHacker, Customer Success Association, or practical certifications in specific CS platforms can demonstrate commitment and expertise, enhancing your profile.
How prevalent is remote work for Customer Success roles, and what are the implications?
Remote work is highly prevalent in Customer Success, especially for SaaS companies with distributed customer bases. Many organizations now offer fully remote or hybrid models, recognizing that customer interactions can effectively occur virtually. This flexibility allows professionals to connect with global clients across time zones and offers geographic freedom. However, remote roles require strong self-management, proactive communication, and the ability to build rapport without in-person interactions, often leveraging video conferencing and collaborative tools.
What are the common career progression paths for Customer Success professionals?
A typical path starts as an Associate or Junior CSM, progressing to a Senior CSM, then potentially to a Team Lead or Manager. From there, options branch into Director or VP of Customer Success, overseeing larger teams and strategic initiatives. Alternatively, some transition into specialized roles like Technical Account Manager (TAM), Customer Success Operations, Product Management (leveraging customer insights), or even Sales Engineering, utilizing their deep product and customer understanding. Developing expertise in specific industries or product types can also open up senior opportunities.
What are the current and emerging industry trends shaping the Customer Success landscape?
Key trends include the increasing adoption of AI and automation for proactive outreach and sentiment analysis, enabling CSMs to focus on high-value interactions. Data-driven insights from product usage and customer health scores are becoming central to strategic decision-making. There's also a growing emphasis on "Product-Led Growth" (PLG) where CS works closely with product teams to enhance the user experience. Furthermore, companies are investing more in customer education and community building to foster self-service and advocacy, elevating the strategic importance of CS.

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