Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

O&M Operator

Company: OCI Energy

Location: San Antonio, TX

Posted Jun 04, 2025

Valid driver’s license and availability to obtain permit to drive official vehicles in the field. High school diploma or equivalent; Associate degree or…

Associate Cybersecurity Analyst - Regulatory, Audit, and Compliance

Company: Visa

Location: Austin, TX

Posted Jun 04, 2025

Bachelor’s degree in computer science, Information Systems, Management Information Systems, or Business Administration or another related field.

Container Lead Flow

Company: US Farathane

Location: Austin, TX

Posted Jun 05, 2025

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to deal with problems involving a few concrete variables in…

Data Center Design Engineer (Job Code: TX0725DCE)

Company: CHT Global, Inc.

Location: Grapevine, TX

Posted Jun 04, 2025

*Collaborating closely with data center electrical and mechanical engineering teams* to ensure system stability, safety, and adherence to design requirements.

Sales Tax / General Ledger Accountant

Company: American Alloy Steel, Inc

Location: Houston, TX

Posted Jun 04, 2025

Assist in preparing/filing business license renewals. Prepare and post journal entries related to various accounts, including cash, fixed assets, accruals, and…

Sous Chef - Restaurant

Company: Marriott International, Inc

Location: Dallas, TX

Posted Jun 05, 2025

Ensures compliance with all local, state and federal (e.g., OSHA, ASI and Health Department) regulations. Prepares and cooks foods of all types, either on a…

Home Advisor

Company: Bright Harbor

Location: Austin, TX

Posted Jun 05, 2025

This role is ideal for someone who has worked in sales, financial services, home improvement, or a similar field and who knows how to identify pain points,…

Custodian EXPO Center (Part-Time, Temporary)

Company: Travis County

Location: Austin, TX

Posted Jun 04, 2025

Cleans walls, windows, light fixtures and air supply/return registers. Performs general cleaning, sweeps, mops, dusts, scrubs, vacuums, empties waste baskets…

Houston Concierge Wellness Nurse

Company: Confidential

Location: Houston, TX

Posted Jun 04, 2025

We’re looking for skilled and motivated professionals who want to help people take control of their health through modern wellness services — including medical…

Senior Podcast Accountant

Company: iHeartMedia, Inc.

Location: San Antonio, TX

Posted Jun 05, 2025

Understanding of impact of your own decisions. This position has full P&L responsibility for the lines of business they support, including recording and…

Senior Project Accountant

Company: Holt Lunsford Commercial

Location: Dallas, TX

Posted Jun 04, 2025

 Setup property in MRI/Yardi if client doesn’t have their own software for us to access and accountant knows how to setup.  Obtain leasing reports and review.

AEM Backend Lead Developer

Company: Infosys

Location: Austin, TX

Posted Jun 04, 2025

This role involves leading technical teams, driving innovation, and ensuring high-performance content management solutions.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles across different seniority levels?
Salaries for Customer Success roles vary significantly based on experience, location, and company size. An entry-level Associate CSM might earn $50,000-$75,000 annually. Mid-level Customer Success Managers (CSMs) typically command $70,000-$120,000. Senior CSMs or Team Leads can expect $100,000-$150,000, while Director or VP of Customer Success positions often range from $150,000 to over $250,000, plus bonuses tied to retention and expansion targets. These figures generally include base salary before commissions or equity.
What key skills and certifications are most valued for Customer Success professionals?
Essential skills include strong communication, empathy, problem-solving, active listening, and project management. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and dedicated CS platforms (e.g., Gainsight, ChurnZero, Catalyst) is highly beneficial. Analytical skills for interpreting customer health scores and usage data are also crucial. While no single certification is universally mandatory, programs from organizations like SuccessHacker, Customer Success Association, or practical certifications in specific CS platforms can demonstrate commitment and expertise, enhancing your profile.
How prevalent is remote work for Customer Success roles, and what are the implications?
Remote work is highly prevalent in Customer Success, especially for SaaS companies with distributed customer bases. Many organizations now offer fully remote or hybrid models, recognizing that customer interactions can effectively occur virtually. This flexibility allows professionals to connect with global clients across time zones and offers geographic freedom. However, remote roles require strong self-management, proactive communication, and the ability to build rapport without in-person interactions, often leveraging video conferencing and collaborative tools.
What are the common career progression paths for Customer Success professionals?
A typical path starts as an Associate or Junior CSM, progressing to a Senior CSM, then potentially to a Team Lead or Manager. From there, options branch into Director or VP of Customer Success, overseeing larger teams and strategic initiatives. Alternatively, some transition into specialized roles like Technical Account Manager (TAM), Customer Success Operations, Product Management (leveraging customer insights), or even Sales Engineering, utilizing their deep product and customer understanding. Developing expertise in specific industries or product types can also open up senior opportunities.
What are the current and emerging industry trends shaping the Customer Success landscape?
Key trends include the increasing adoption of AI and automation for proactive outreach and sentiment analysis, enabling CSMs to focus on high-value interactions. Data-driven insights from product usage and customer health scores are becoming central to strategic decision-making. There's also a growing emphasis on "Product-Led Growth" (PLG) where CS works closely with product teams to enhance the user experience. Furthermore, companies are investing more in customer education and community building to foster self-service and advocacy, elevating the strategic importance of CS.

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