Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Business Data Analyst - Customer Service

Company: San Antonio Water System

Location: San Antonio, TX

Posted Oct 05, 2025

Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field from an institution accredited by a nationally recognized…

Data Scientist, Amazon Astro

Company: Amazon.com Services LLC

Location: Austin, TX

Posted Oct 05, 2025

Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science.

Customer Service & Sales Representative

Company: GLOBAL TALENT NEXUS

Location: Dallas, TX

Posted Oct 06, 2025

Tech-savvy with the ability to use CRM tools and reporting systems. Proactively manage assigned customer accounts and track progress toward retention goals.

WW Sr. PSA, Infra Mig+Mod, WWSO

Company: Amazon Web Services, Inc.

Location: Austin, TX

Posted Oct 05, 2025

Experience with large scale IDC to cloud migration architecture design and implementation. 6+ years of design, implementation, or consulting in applications and…

Pharmacy Technician, Participant Services

Company: CVS Health

Location: Austin, TX

Posted Oct 06, 2025

Pharmacy Technicians in Participant Services accept incoming calls related to requests submitted to Participant Services, resolve issues that have been…

Entry Level Marketing

Company: Addison Promotions

Location: Dallas, TX

Posted Oct 06, 2025

A background or coursework in marketing, communications, or a related field is preferred but not required. This role is perfect for someone looking to kickstart…

Need Licensed Plumbers

Company: 1-800-Plumber + Air of Dallas

Location: Dallas, TX

Posted Oct 05, 2025

Must have a valid state driver’s license. Must have a valid state plumbing license. Our licensed plumbers perform residential and commercial service and repair…

Certified Bilingual Spanish Substitute Teacher - Up to $195 daily

Company: Kokua Education

Location: San Antonio, TX

Posted Oct 06, 2025

One of the following Texas Teacher Certifications (proof of valid certification required): A valid Texas Teacher's certificate is required for all Pre-K4 and…

Graphic Designer/Production Assistant

Company: Biotef Labels

Location: Houston, TX

Posted Oct 06, 2025

The ideal candidate will have a strong eye for design, technical expertise in printing processes, and the ability to efficiently manage multiple tasks in a fast…

Insurance Agent- Sales, Customer Service

Company: Freeway Insurance Services America, LLC

Location: Houston, TX

Posted Oct 06, 2025

Personal Lines or Property and Casualty license preferred (but not required). Accurate accounting of all currency transactions as well as timely delivery of…

Business Intelligence Analyst - Intermediate Level

Company: USAA

Location: San Antonio, TX

Posted Oct 05, 2025

We are seeking a motivated individual to join our Treasury Operations Team, focusing on driving process improvements through in-depth data analysis and…

Insurance Sales Representative - Customer Service

Company: Freeway Insurance Services America, LLC

Location: Houston, TX

Posted Oct 06, 2025

Personal Lines or Property and Casualty license preferred (but not required). Accurate accounting of all currency transactions as well as timely delivery of…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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