Customer Success Jobs in Austin, TX

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Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Design & Multimedia Culture Specialist

Company: Kendra Scott

Location: Austin, TX

Posted Sep 25, 2025

The ideal candidate is eager to learn event AV streaming, video editing, and copywriting while supporting the design and execution of immersive cultural…

Injection Team Leader

Company: Seoyon E-Hwa Texas Inc.

Location: Hutto, TX

Posted Sep 25, 2025

They will be responsible for communicating mechanical issues to the maintenance department that are found during shift as well as informing the Assistant…

Center Director

Company: Mathnasium

Location: Austin, TX

Posted Sep 25, 2025

Minimum 1-2 years of experience in business management, consultative sales, education, or a related field, with a strong focus on customer service and building…

R&D Chef

Company: Taco Cabana

Location: San Antonio, TX

Posted Sep 25, 2025

Support training department with the development and execution of operations procedure, job aids and in-field training. Written and oral communication skills.

Client Solutions Director, Robert Half Management Resources - Houston West

Company: Robert Half

Location: Houston, TX

Posted Sep 25, 2025

Identify and discuss future project initiatives with clients, ensure clients' expectations are met and match contractors' skill sets with client engagement…

Energy Sales Associate

Company: W Edge Strategies

Location: Dallas, TX

Posted Sep 25, 2025

Valid driver’s license and reliable transportation required to support territory-based outreach. Conduct targeted needs assessments using digital tools and…

Cybersecurity Forensic Analyst - Senior

Company: Huntington Bank

Location: Addison, TX

Posted Sep 25, 2025

Bachelor's degree in Information Systems, Computer Science or related field preferred. Comply with the organization's cybersecurity policies, procedures among…

HVAC Service Technician

Company: Service Wizard

Location: Austin, TX

Posted Sep 25, 2025

Licenses: Valid HVAC technician license and driver’s license. Tools: Use hand and power tools to diagnose, repair, and maintain HVAC components.

Analyst I, Cyber Security

Company: Dallas County Community College District

Location: Dallas, TX

Posted Sep 25, 2025

May require a current and valid driver’s license if travelling on behalf of Dallas College. Bachelor’s degree or higher in a significant, meaningful, and…

In-Store Free Sample Associate

Company: Advantage Solutions

Location: Austin, TX

Posted Sep 25, 2025

No prior experience is required as we provide training and team support to help you succeed. In this position, you'll drive sales by engaging customers through…

Applications Development Sr Programmer Analyst - C12 - IRVING

Company: Citi

Location: Irving, TX

Posted Sep 25, 2025

Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality.

Sous Chef-Zanzibar-Austin Marriott Downtown

Company: White Lodging

Location: Austin, TX

Posted Sep 25, 2025

\* Monitor all guest corporate feedback scores and conspire for positive influence on rankings. \* Help organize and execute assigned menu implementation list…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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