Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

RN Med Surg PRN

Company: Baylor Scott & White Health

Location: Lakeway, TX

Posted Sep 25, 2025

Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity…

Technical AI Instructor and Forward-Deployed Engineer (Specialist Senior)

Company: Deloitte

Location: Houston, TX

Posted Sep 25, 2025

This role involves teaching technical AI skills, engaging in early-stage engineering work, and incubating innovative products from concept to code.

RN Med Surg

Company: Baylor Scott & White Health

Location: Lakeway, TX

Posted Sep 25, 2025

Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity…

Custodian: 1068

Company: SDAC

Location: San Antonio, TX

Posted Sep 25, 2025

SDAC is an Award-winning, full-service contractor specializing in facilities management, design/build, mechanical, heavy civil construction, and rail repair.

Analyst Program System 1

Company: Integrated Human Capital

Location: San Antonio, TX

Posted Sep 24, 2025

Bachelor’s degree in information technology, Computer Science, Environmental Science, Accounting, Finance, Business Administration, Economics, Engineering, Math…

Project Manager

Company: CGI Group, Inc.

Location: Dallas, TX

Posted Sep 25, 2025

Proactively removes roadblocks, escalates issues and risks, applies appropriate project/program strategies, leads discussions with executive level partners,…

AVP Senior AI ML Engineer

Company: Bank OZK

Location: Dallas, TX

Posted Sep 25, 2025

Bachelor’s degree in Computer Science, AI/ML, Data Science, or a related field, or commensurate work experience required.

Technical AI Instructor and Forward-Deployed Engineer (Specialist Senior)

Company: Deloitte

Location: Austin, TX

Posted Sep 25, 2025

This role involves teaching technical AI skills, engaging in early-stage engineering work, and incubating innovative products from concept to code.

Supervisor Flex

Company: Marksman Security LLC

Location: Richardson, TX

Posted Sep 24, 2025

Certificates, Licenses, Registrations: Valid state Security License via TOPS, driver's license as applicable. Identify all tenants and/or visitors upon arrival.

Project Manager (US)

Company: Gibson Energy

Location: Houston, TX

Posted Sep 24, 2025

Background checks may include: pre-employment medical and drug & alcohol testing, employment history verification, reference checks, education and/or…

Certified Teacher

Company: Dallas - Metric

Location: Dallas, TX

Posted Sep 25, 2025

Bachelor’s degree, current Texas Certification in both Special Education and General Education a current valid Texas Drivers License required.

CSC Loan Admin

Company: Sun Loan Company

Location: San Antonio, TX

Posted Sep 25, 2025

Answer incoming calls and assist customers with questions. Make outbound refinance and loan solicitation calls. 4-week paid training (8am-5pm).

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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