Customer Success Jobs in Chicago, IL

47,378 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Planning and Inventory Manager

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

Area Manager, Wet Mill

Company:

Location: Champaign, IL

Posted Feb 03, 2025

Area Manager, Wet Mill

Company:

Location: Bloomington, IL

Posted Feb 03, 2025

Pharmacy Technician

Company: CVS Health

Location: Rock Island, IL

Posted Feb 03, 2025

Sr. Manager, Data & Analytics

Company: Transparent Partners

Location: Chicago, IL

Posted Feb 03, 2025

Transparent Partners is seeking a Senior Manager for Data & Analytics (DampA) to lead marketing measurement, data strategy, and technology initiatives. The ideal candidate will have 7+ years of data analytics experience, a strong background in marketing technologies, and excellent communication skills. The role involves partnering with clients, understanding their needs, and delivering strategic recommendations. The Senior Manager will also contribute to the advancement of the DampA practice and represent Transparent in the marketplace.

Area Manager, Wet Mill

Company:

Location: Mattoon, IL

Posted Feb 03, 2025

Airborne Cryptologic Language Analyst

Company:

Location: Jacksonville, IL

Posted Feb 03, 2025

Area Manager, Wet Mill

Company:

Location: Atlanta, IL

Posted Feb 03, 2025

Store Associate

Company: CVS Health

Location: Atlanta, IL

Posted Feb 03, 2025

Diesel Technician

Company: Cummins

Location: Hickory Hills, IL

Posted Feb 03, 2025

Maintenance Planner/Scheduler

Company:

Location: Bloomington, IL

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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