Customer Success Jobs in Chicago, IL

47,378 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Supervisor Distribution Center - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Client Value Executive - Consumer Interactive

Company: TransUnion

Location: Chicago, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Customer Experience Assistant Manager

Company: Brilliant Earth

Location: Chicago, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Product Manager- Conversational AI (Your Aetna Virtual Assistant)

Company: CVS Health

Location: Springfield, IL

Posted Feb 03, 2025

View Details Apply on The Muse
leading online ticket marketplace 5+ years of proven success in scaling enterprise SEO deep experience in every facet of SEO

SEO Manager

Company: Vivid Seats

Location: Chicago, IL

Posted Feb 03, 2025

Vivid Seats, a leading online ticket marketplace founded in 2001, is seeking an experienced SEO Manager. The role involves developing and leading the company's SEO roadmap, identifying opportunities for organic search presence, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of enterprise SEO experience, a deep understanding of SEO facets, and expertise in keyword research, on-page optimization, and content development. The role offers a competitive salary range of $110,000-$140,000 USD/CAD, along with comprehensive benefits and a flexible hybrid working model in Chicago, IL.

View Details Apply on BuiltIn

Culinary Specialist

Company: Aramark

Location: Chicago, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Pharmacy Intern

Company: CVS Health

Location: Downers Grove, IL

Posted Feb 03, 2025

View Details Apply on The Muse

B2B Sales Account Executive

Company:

Location: Arlington Heights, IL

Posted Feb 03, 2025

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Team Manager

Company:

Location: Park Ridge, IL

Posted Feb 03, 2025

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Design & UX Manager (Hybrid)

Company: Enova

Location: Chicago, IL

Posted Feb 03, 2025

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Merchandise Associate

Company: The TJX Companies, Inc.

Location: Tinley Park, IL

Posted Feb 03, 2025

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Strategic Partnership Manager

Company: Asana

Location: Chicago, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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