Customer Success Jobs in Chicago, IL

47,381 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Developmental Engineer

Company:

Location: Peoria, IL

Posted Feb 03, 2025

Lead FCS Business Risk & Control Advisor

Company: Discover

Location: Chicago, IL

Posted Feb 03, 2025

Discover is offering a job opportunity for a Finance and Corporate Services professional with experience in risk management. The role involves being a thought leader in risk management, partnering with business process owners, and implementing enterprise policies and standards. The company values diversity and inclusion, and offers competitive compensation and benefits. The position requires a Bachelor's degree in Business Administration, Finance, or a related field, and 4+ years of experience in Finance, Accounting, or Risk Management. The application deadline is Jan 12, 2025.

Distribution Manager

Company:

Location: Deerfield, IL

Posted Feb 03, 2025

Developmental Engineer

Company:

Location: Addison, IL

Posted Feb 03, 2025

Developmental Engineer

Company:

Location: Sheffield, IL

Posted Feb 03, 2025

Lead Marketing Program

Company: Discover

Location: Chicago, IL

Posted Feb 03, 2025

Discover is offering a job opportunity for a marketing professional with experience in business marketing, brand communications, project management, integrated marketing, advertising, payments services, or related fields. The role involves managing marketing programs and initiatives to increase acceptance, product adoption, and grow volume for the network. The position requires 50% of the time to be devoted to managing the copy approval process and the other 50% to projects related to customer experience and complaint resolution. The company values diversity and inclusion, and offers a competitive total compensation package, including benefits such as paid parental leave, paid time off, 401k plan, medical, dental, vision, health savings account, STD, life, LTD, and AD&D, recognition program, education assistance, commuter benefits, family support programs, and employee stock purchase plan.

Distribution Manager

Company:

Location: Mundelein, IL

Posted Feb 03, 2025

Parts Washer Sales Specialist

Company:

Location: West Dundee, IL

Posted Feb 03, 2025

CDL-A Lease Purchase Driver - SAP Friendly

Company:

Location: Belleville, IL

Posted Feb 03, 2025

CDL-A Lease Purchase Driver - SAP Friendly

Company:

Location: Belleville, IL

Posted Feb 03, 2025

Developmental Engineer

Company:

Location: Springfield, IL

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages