Customer Success Jobs in Chicago, IL

47,381 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Associate Banker (20 Hours) Skokie & Emerson Branch, Skokie, IL

Company: JPMorgan Chase

Location: Skokie, IL

Posted Feb 03, 2025

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Microsoft 365 System Administrator

Company:

Location: Lake Bluff, IL

Posted Feb 03, 2025

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Airborne Cryptologic Language Analyst

Company:

Location: DeKalb, IL

Posted Feb 03, 2025

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Airborne Cryptologic Language Analyst

Company:

Location: Oak Lawn, IL

Posted Feb 03, 2025

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Airborne Cryptologic Language Analyst

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

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Airborne Cryptologic Language Analyst

Company:

Location: St. Charles, IL

Posted Feb 03, 2025

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Microsoft 365 System Administrator

Company:

Location: Gurnee, IL

Posted Feb 03, 2025

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Airborne Cryptologic Language Analyst

Company:

Location: Sheffield, IL

Posted Feb 03, 2025

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Airborne Cryptologic Language Analyst

Company:

Location: Mount Prospect, IL

Posted Feb 03, 2025

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Creative Project Manager

Company:

Location: Lake Bluff, IL

Posted Feb 03, 2025

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Senior Electrical Project Engineer

Company: GE Vernova

Location: Oakbrook, IL / Remote

Posted Feb 03, 2025

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dynamic VP Sales Operations drive excellence and efficiency critically evaluate sales motion

VP, Sales Operations

Company: IMO Health

Location: Chicago, IL

Posted Feb 03, 2025

IMO Health is looking for a VP Sales Operations to lead and optimize their sales strategy. The role involves partnering with sales leadership, CFO, and the executive team to develop and execute the annual sales plan. The ideal candidate should have strong analytical skills, expertise in CRM platforms, and experience in leading high-performing teams. They will be responsible for improving sales productivity, overseeing pipeline management, and developing sales enablement programs.

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Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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