Customer Success Jobs in Chicago, IL
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Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.
Training and Knowledge Specialist
Company: Caterpillar
Location: Peoria, IL
Posted Jan 29, 2025
Caterpillar Inc. is seeking a highly accountable individual with strong communication and organization skills for a role in their Digital and Data Technology area. The successful candidate will develop training materials, identify training needs, and lead training initiatives for the Cat Digital Support Center. They will also partner with third-party contact centers in launching new programs and ongoing operations. The role involves deploying various training methods, ensuring a seamless handoff of training and quality to third-party suppliers, and regularly reviewing curriculum materials. The position requires a college degree or equivalent experience in progressive training assignments, strong communication skills, and contact center experience. Caterpillar offers a flexible hybrid work environment, competitive compensation, and benefits, and is committed to a reduced-carbon future.
Senior HR Generalist
Company: Invenergy
Location: Chicago, IL
Posted Jan 28, 2025
Invenergy is seeking a Senior HR Generalist for their Canadian operations. The role involves supporting employees in all HR areas, including policy development, performance management, and compliance with Canadian employment laws. The ideal candidate will have a Bachelor's degree in HR or a related field, at least 5 years of progressive HR experience, and strong knowledge of Canadian employment laws. The position offers a base salary range of $92,000 to $115,000 USD annually, with potential for bonuses. Invenergy is an equal opportunity employer.
Call Center Supervisor, Customer Service (Hybrid)
Company: Enova
Location: Chicago, IL
Posted Jan 28, 2025
Enova International is seeking a Call Center Supervisor with 3 years of leadership experience in a related capacity, preferably within the financial industry. The role involves overseeing a team of representatives, teaching, training, and mentoring them to ensure a quality customer experience. The successful candidate will manage metrics, review quality assurance reports, conduct meetings, and assist with new hire interviews and onboarding. The position offers a competitive salary range and comprehensive benefits, including health, dental, vision insurance, 401k matching, PTO, paid holidays, sabbatical program, and more. Enova is a values-driven organization committed to making accessible credit for millions through its AI and machine learning-powered Colossus platform.
Senior Product Manager- Product strategy
Company: Ahold Delhaize USA
Location: Chicago, IL
Posted Jan 29, 2025
Ahold Delhaize USA is seeking a Product Strategy and Experimentation Manager for its Chicago office. The role involves driving strategic planning, managing the digital product roadmap, and leading a team of two product managers. The ideal candidate should have experience with agile development, cross-functional team leadership, and project management skills. The company offers a competitive salary range of $131,520 to $204,240 and values diversity, equity, inclusion, and wellness.
Senior Product Communications Program Manager
Company: CDW
Location: Chicago, IL
Posted Jan 28, 2025
CDW, a leading technology solutions provider, is seeking a Senior Product Communications Program Manager. The role involves translating complex technical updates into understandable language for the sales team, creating sales enablement materials, collaborating with the product team, and gathering feedback for continuous improvement. The ideal candidate should have a degree in Marketing Communications, Business, or a related field, with 5-9 years of experience in technical writing, marketing communications, or sales enablement. Excellent communication skills, creative execution abilities, strong project management skills, and a collaborative mindset are required. CDW offers a dynamic work environment with opportunities for career growth and learning.
Lead Compliance Tester
Company: Discover
Location: Chicago, IL
Posted Jan 29, 2025
Discover is offering a job opportunity for a Compliance professional with 4+ years of experience in Financial Services Risk, BSAAML, or related fields. The role involves assessing business processes and controls for regulatory compliance, developing test scripts, and collaborating with management to identify and address compliance issues. The company values diversity and inclusion, and offers a competitive compensation package, benefits, and opportunities for growth. The position requires a Bachelor's degree in Business Administration, Management, Finance, or Law, and the ability to work in an office setting.
Customer Success Manager - RCM
Company: Neolytix
Location: Chicago, IL
Posted Jan 29, 2025
Neolytix, a leading provider of healthcare management services, is seeking a proactive and client-focused Customer Success Manager for Medical Billing. The role involves managing client relationships, improving service delivery, driving customer satisfaction, and reducing revenue leakage. The ideal candidate should have a Bachelor's degree in healthcare administration or a related field, 2+ years of experience in practice management or revenue cycle management within the healthcare industry, and strong knowledge of medical billing software and data analytics platforms. Neolytix values problem solvers and client-focused professionals dedicated to driving results, offering a mission to elevate healthcare provider organizations through data-driven strategies and exceptional client service.
Honeywell Brand Manager
Company: CDW
Location: Chicago, IL
Posted Jan 28, 2025
CDW, a Fortune 200 leader, offers a Brand Manager position with significant responsibilities. The role involves driving revenue, profitability, and awareness for a partner's product line, engaging with senior management, and fostering relationships with key decision-makers. The Brand Manager is expected to be a subject matter expert, analyze industry information, and develop strategies to increase sales. They will also educate presales and product specialists, manage profitability, and provide comprehensive reporting on brand and category performance. The position requires excellent communication skills, proficiency in Microsoft Office, and financial acumen. CDW is a leading technology solutions provider with a culture that values diversity and positive, success-driven attitudes.
Product Manager (General Consideration) (Remote)
Company: Inspira Financial
Location: Chicago, IL
Posted Jan 28, 2025
Inspira Financial is seeking a Product Manager to join their innovative build team, designing a state-of-the-art greenfield platform for Health & Benefits customers. The role involves contributing to product strategy and delivery, managing a team of engineers, and defining a product roadmap. The ideal candidate should have a Bachelor's degree in business, marketing, computer science, or a related field, with 3+ years of experience in product management. They should possess strong understanding of software development processes, Agile methodologies, and cross-functional collaboration skills. Familiarity with product management tools and analytical mindset are also required. A background in Healthcare, HealthTech, Finance, FinTech, or start-ups is preferred, along with knowledge of UX/UI principles and customer-centric design.
Customer Success Manager II
Company: Tempus AI
Location: Chicago, IL
Posted Jan 29, 2025
Tempus, a company specializing in precision medicine, is seeking a dynamic leader for its customer success team. The role involves managing a team of professionals, driving strategic initiatives, and ensuring operational excellence. The company values a customer service culture rooted in servant-based leadership, empathy, and professionalism. The ideal candidate should have a background in healthcare, life sciences, or technology, with a proven track record in process improvements and cross-functional project management. The position requires travel up to 15% of the time and offers a salary range of $75,000 to $100,000 in Illinois.
Revenue Integrity Analyst
Company: Keystone Advisors LLC
Location: Chicago, IL
Posted Jan 28, 2025
Keystone Advisors is seeking a Revenue Integrity Analyst to support a healthcare client in Chicago, IL. The role involves managing large data-driven projects across the Cook County Health Physician Revenue Services and Hospitals System. The analyst will ensure the charge description master file adheres to system policy, reflects clinical practice, and aligns with reporting requirements. Key responsibilities include managing Siemens and Cerner Patient Accounting tables, creating utilization management reports, automating manual processes, analyzing Revenue Cycle data, and responding to enhancement requests. Preferred qualifications include a Bachelor's degree in Business, Finance, Health Administration, or related field, 3+ years of Revenue Cycle experience, proficiency in Excel, Access, SQL, and Visual Basic, and strong analytical and communication skills.
Software Engineer (Chicago)
Company: Nextpoint
Location: Chicago, IL
Posted Jan 29, 2025
Nextpoint, an award-winning team, offers transformative software and services for law firms. They value innovation, creativity, diversity, and initiative, fostering a happy workplace. The Level 2 Support Engineer role involves creating and maintaining a high-performing, reliable environment for clients, collaborating with engineering and product teams, and continuously improving system performance. The ideal candidate has a Bachelor's degree in computer science, 2+ years of support engineering experience, and strong problem-solving skills.