Customer Success Jobs in Chicago, IL

47,372 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Member Services Representative

Company: Rewards Network

Location: Chicago, IL

Posted Aug 20, 2025

Answer and respond to high-volume inbound calls and emails from Rewards Network members daily; assist with account questions and provide information related to…

Janitor - On Call

Company: Advanced Building Maintenance Inc

Location: Chicago, IL

Posted Aug 21, 2025

The Janitor will ensure that our facility remains a welcoming and sanitary space for visitors, and staff. Perform routine cleaning tasks, including sweeping,…

Manager, Graphic Design

Company: McGuireWoods LLP

Location: Chicago, IL

Posted Aug 21, 2025

Bachelor’s degree in graphic design or related field required. Set design vision and strategy while overseeing execution of day-to-day projects.

Sales and Marketing Director

Company: Vantage Senior Care

Location: Lincolnwood, IL

Posted Aug 20, 2025

A. Create and maintain a solid referral base by developing a sustaining relationship with social workers, case managers, and key referral sources.

Global Practice Architect Lead, Partners, Google Cloud

Company: Google

Location: Chicago, IL

Posted Aug 20, 2025

Support the design and implementation of integrated GTM partners blueprints across the full ecosystem (industries, solutions, partnerships, services, enablement…

CNC Lathe Setup/Operator

Company: WaterSaver Faucet Co.

Location: Chicago, IL

Posted Aug 20, 2025

Ability to change, touch-off, and indicate tools for CNC lathes or mills. Ability to read and comprehend blueprints (including GD&T features such as true…

Client Service Associate

Company: EWC Team LLC

Location: Chicago, IL

Posted Aug 20, 2025

This position involves handling incoming calls and emails, accurately entering reservations, providing quotes, and delivering top-tier customer service in a…

Work Management & AI Operations Specialist

Company: Radwell International

Location: Chicago, IL

Posted Aug 21, 2025

Collaborate with marketing, creative, product, marketplace, eprocurement, and engineering teams to integrate work management discipline in their execution…

Insulation Sales Consultant

Company: Perma-Seal Basement Systems

Location: Burr Ridge, IL

Posted Aug 21, 2025

Maintain a valid driver license to travel to our customers’ home for scheduled appointments. Explain financing options to clients and collect payments and…

Mold Machine Operator

Company: S & C Electric Company

Location: Chicago, IL

Posted Aug 20, 2025

You will frequently use hand and power tools such as knives, scrapers, engravers and air-impact tools. Use hand tools like files, hammer, scrapper, air nozzle…

Graphic Designer & Illustrator

Company: Paper Source

Location: Chicago, IL

Posted Aug 20, 2025

Bachelor’s Degree in graphic design, illustration or a related field. All employment practices and decisions—including those involving application procedures,…

Mobile Security Patrol officer

Company: Per Mar Security Services

Location: Oak Brook, IL

Posted Aug 20, 2025

Must have personal own vehicle! . The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages