Customer Success Jobs in Chicago, IL

47,372 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Service Delivery Manager

Company: MGP Inc.

Location: Des Plaines, IL

Posted Aug 20, 2025

The Service Delivery Manager leads technical teams and Centers of Excellence (CoEs), driving innovation, quality, and continuous improvement across all service…

Security Officer- On Call/Flex

Company: PalAmerican Security

Location: Des Plaines, IL

Posted Aug 20, 2025

As an Unarmed Security Guard, you will play a crucial role in maintaining the safety and security of multiple sites, ensuring a positive atmosphere for…

Business Analyst

Company: Crowe LLP

Location: Chicago, IL

Posted Aug 20, 2025

Ability to effectively communicate technical concepts to non-technical stakeholders. Currently pursuing a bachelor’s or master’s degree in one of the following…

CNC LATHE MACHINIST

Company: MAH Machine Co., Inc.

Location: Cicero, IL

Posted Aug 20, 2025

We can offer innovative solutions and suggestions for improving product design and manufacturing as well as offer complete full-service project management.

Manager of Sales

Company: ODM Tool & Mfg. Co., Inc.

Location: McCook, IL

Posted Aug 20, 2025

Manage all aspects of the sales and marketing departments, and develop and execute the sales / marketing plans in conjunction with the President and CEO.

Senior Accountant

Company: Creative Financial Staffing

Location: Chicago, IL

Posted Aug 20, 2025

Knowledge of local, state, and federal laws regarding accounting, finances, and taxation. Assisting with monthly closing and account analysis and supporting…

Xfinity Bilingual Retail Sales Associate - South Skokie

Company: Blufox Mobile

Location: Chicago, IL

Posted Aug 20, 2025

Blufox ESOP- Employee Stock Ownership Program (* for select stores) This provides employees and opportunity to own a part of the company they work for as a…

Marketing Team Member

Company: Chicago Telecommunications Sales Firm

Location: Niles, IL

Posted Aug 20, 2025

Generate public excitement and interest in the client and company using strategic communications and retail marketing campaigns.

Unarmed Security Officer

Company: Per Mar Security Services

Location: Hinsdale, IL

Posted Aug 20, 2025

Must have personal own vehicle! . The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons.

Software Development Engineer

Company: Expedia Group

Location: Chicago, IL

Posted Aug 20, 2025

Education: Bachelor’s degree in Computer Science, Software Engineering, or a related field or equivalent related professional experience.

Manager Oncology Pharmacy Operations - Outpatient

Company: Rush University Medical Center

Location: Chicago, IL

Posted Aug 20, 2025

Board certification in oncology (BCOP) preferred. 8.Participates in development, implementation, evaluation, and quality improvement of oncology services.

Cyber Incident Response Tier III Analyst

Company: PingWind

Location: Hines, IL

Posted Aug 20, 2025

Bachelor's degree in computer science, Cybersecurity, Information Technology, or a related field (or equivalent work experience). Paid vacation and sick leave.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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