Customer Success Jobs in Chicago, IL

47,381 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Vice President, Product Health Solutions Strategy - Virtual!

Company: Alight Solutions LLC

Location: Chicago, IL / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Area Business Manager, Chicago, IL

Company: Blueprint Medicines

Location: Chicago, IL / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Shift Supervisor Trainee

Company: CVS Health

Location: Tinley Park, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Account Manager, Mid Market

Company: Meta

Location: Chicago, IL

Posted Jan 25, 2025

View Details Apply on The Muse
cloudbased fullycustomizable endtoend software solution thought leadership in suitability and risk management industryleading education and the latest technology

Solutions Architect

Company: Supernova Technology

Location: Chicago, IL

Posted Jan 25, 2025

Supernova Technology, founded in 2014, offers a cloud-based, customizable software solution for securities-based lending. The Solutions Architect role involves gathering client needs, designing system architecture, and overseeing implementation. The company values innovation, collaboration, and continuous learning, with a robust benefits package including medical, dental, vision insurance, retirement savings, and more.

View Details Apply on BuiltIn

Business Relationship Manager Senior Acquisition - Vice President

Company: JPMorgan Chase

Location: Park Ridge, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Food Service Worker - Bradley University

Company: Aramark

Location: Peoria, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Sr PPI / Continuous Improvement Specialist

Company: Thermo Fisher Scientific

Location: Rockford, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Wind Turbine Technician II -Big Sky, Ohio IL

Company: Vestas

Location: Amboy, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Cyber Planner & Project Manager

Company: Leidos

Location: O'Fallon, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Salesforce Marketing Cloud Technical Lead (Hybrid)

Company: Enova

Location: Chicago, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Principal Business Data Steward (Marketing and Analytics Tag Governance and Monitoring)

Company: Discover

Location: Riverwoods, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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