Customer Success Jobs in Chicago, IL

47,381 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Senior Category Manager

Company:

Location: Gurnee, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Food Service Worker Lead - Medline Northfield Cafe

Company: Aramark

Location: Northbrook, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Merchandise Associate

Company: The TJX Companies, Inc.

Location: Peoria, IL

Posted Jan 25, 2025

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Food Service Worker

Company: Aramark

Location: Edwardsville, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Associate Category Manager

Company:

Location: Mundelein, IL

Posted Jan 25, 2025

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eCommerce Senior Manager

Company:

Location: Deerfield, IL

Posted Jan 25, 2025

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eCommerce Senior Manager

Company:

Location: Northbrook, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Planning and Inventory Manager

Company:

Location: Northbrook, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Retail Merchandising Supervisor

Company: Staples

Location: Elk Grove Village, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Majors Account Executive, Chicago

Company: Cloudflare

Location: Chicago, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Shift Supervisor Trainee

Company: CVS Health

Location: Springfield, IL

Posted Jan 25, 2025

View Details Apply on The Muse
leading flexible work app drive key account success frequent travel and require some weekend availability

Category Operations Manager

Company: Instawork

Location: Chicago, IL

Posted Jan 25, 2025

Instawork, a leading flexible work app, is seeking a Category Operations Manager to drive key account success, manage scalable in-market operations, and collaborate with cross-functional teams. The role involves frequent travel, customer-facing responsibilities, and a passion for problem-solving. The company offers competitive compensation, benefits, and a fast-paced, innovative work environment.

View Details Apply on BuiltIn

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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