Customer Success Jobs in Chicago, IL

47,372 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Information Security Analyst (Hybrid, Greater Chicago Area)

Company: Byline Bank.

Location: Chicago, IL

Posted Aug 13, 2025

Participates in risk assessments to identify and assess security risks of new, existing, or proposed infrastructure.

Men's Locker Room Housekeeping Attendant

Company: East Bank Club

Location: Chicago, IL

Posted Aug 13, 2025

The Men's Locker Room Attendant will help foster the culture of East Bank Club by maintaining a clean, organized, and fully stocked locker room while providing…

HVAC Technician

Company: The Richmond Group USA

Location: Chicago, IL

Posted Aug 13, 2025

If you have any type of technical training and/or mechanical ability *AND English is not your native language*, we want to hear from you. This is your…

Residential High Rise Association - Helper A Janitor & Maintenance (Uptown)

Company: The Building Group

Location: Chicago, IL

Posted Aug 13, 2025

To perform repairs to common areas including HVAC, plumbing, electrical, and carpentry components, and other items as required. Ability to lift 50 lbs.

Banquet Chef

Company: Rivers Casino Des Plaines

Location: Des Plaines, IL

Posted Aug 13, 2025

Ensures that all guests are treated in a prompt, professional and courteous manner. Accredited degree or certification in culinary arts, hospitality, or…

IMH Public Safety Officer

Company: UChicago Medicine

Location: Chicago, IL

Posted Aug 13, 2025

Hazards of the role include mechanical, electrical, chemical, biohazards, sharps, and radiation. Under general supervision, the Armed Public Safety Officer…

Senior Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Aug 13, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Kitchen Manager

Company: Headquarters Beercade/Machine Cocktail Bar

Location: Chicago, IL

Posted Aug 13, 2025

The ideal candidate will have a strong background in the food industry, particularly in fine dining and catering environments. Machine Cocktail Bar/New Venue.

Staff Accountant-Onsite

Company: Ignite Medical Resorts

Location: Park Ridge, IL

Posted Aug 13, 2025

Assist with year-end including gathering information for the completion of the annual financial statement reviews, Medicare and Medicaid cost reports and tax…

Director, Data Science - Model Risk

Company: Capital One

Location: Chicago, IL

Posted Aug 13, 2025

A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 4…

Customer Care Coordinator

Company: Residential Real Estate Council

Location: Chicago, IL

Posted Aug 13, 2025

Engage in member recruitment and retention efforts, including proactive outreach via phone calls, emails and social media. Become part of our dynamic team...

Insulation Technician - Contractor

Company: Green Attic Insulation

Location: Mount Prospect, IL

Posted Aug 13, 2025

Reliable transportation and valid driver's license. Operate and maintain insulation equipment and tools. Familiarity with tools and machinery used in insulation…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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