Customer Success Jobs in Chicago, IL

47,372 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Machine Sorting Operator

Company: RIFAST Systems LLC

Location: Lincolnwood, IL

Posted Aug 12, 2025

Has an understanding of hand tools and is capable of using them. Experience using basic hand tools is required. Maintain a clean and organized department.

Janitor

Company: Evergreen Real Estate Services Llc

Location: Evanston, IL

Posted Aug 12, 2025

Conducts all business in accordance with company policies and procedures, state and federal laws; eg, OSHA, ADA, Fair Housing, etc.

Technical Project Manager

Company: Coates Group

Location: Chicago, IL

Posted Aug 12, 2025

The individual will also promote Agile best practices within their projects helping to facilitate scrum ceremonies, driving prioritization, as well as fostering…

Manager Marketing

Company: Walgreens

Location: Chicago, IL

Posted Aug 12, 2025

Willing to travel up to 10% of the time for business purposes (within state and out of state). Experience providing customer service to internal and external…

Head of Enterprise Architecture

Company: CohnReznick

Location: Chicago, IL

Posted Aug 12, 2025

Bachelor’s degree in computer science, Information Systems, or related field; Master’s preferred. The Head of Enterprise Architecture will lead the strategic…

Davenport Screw Machine Setup/Machinist

Company: KKSP PRECISION MACHINING

Location: Glendale Heights, IL

Posted Aug 12, 2025

Setup tools and verify correct part number and revision level prior to putting into service. KKSP offers competitive salary, performance bonuses, medical,…

Garage Door Service Technician/Insatller

Company: Sear Garage Doors

Location: Glenview, IL

Posted Aug 12, 2025

Basic knowledge of electrical wiring relating to installing/repairing garage door openers. Ability to pass background check/clean driving record.

People Experiences Project Manager

Company: Rakuten

Location: Chicago, IL

Posted Aug 12, 2025

A Bachelor’s degree and a min of 5 years of relevant experience and/or education in any of: Psychology, Human Resources, Operations, Project Management or a…

Associate Chief Nursing Officer (Patient Care Services)

Company: University of Illinois

Location: Chicago, IL

Posted Aug 12, 2025

Represent the medical center at state, local and national levels through involvement in professional associations and organization.

Security Guard - University Police

Company: University of Illinois

Location: Chicago, IL

Posted Aug 12, 2025

Be prepared to follow emergency procedures relating to fire alarms/drills, utility/equipment failures, disaster calls or drills, securing medical assistance and…

Project Coordinator

Company: Predictive Sales AI

Location: Chicago, IL

Posted Aug 12, 2025

Collaboration: Experience working across technical and non-technical teams to drive project outcomes. Project Coordination: Understanding of project lifecycle…

Acme Screw Machine Setup/Operators

Company: KKSP PRECISION MACHINING

Location: Glendale Heights, IL

Posted Aug 12, 2025

With significant scale and technical expertise in 5 plants located in Illinois, Michigan, Wisconsin, Connecticut and Mexico, KKSP’s focus is world-class quality…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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