Customer Success Jobs in Chicago, IL

47,372 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Partner Solutions Architect, AI/ML, GTM, Google Cloud

Company: Google

Location: Chicago, IL

Posted Aug 12, 2025

Bachelor’s degree in Computer Science, Data Science, or a related engineering field, or equivalent practical experience in the industry.

Bilingual Medical Call Center Representative

Company: Chicago Eye Consultants

Location: Stickney, IL

Posted Aug 12, 2025

Answer telephone calls promptly and in a polite and professional manner. You will be responsible for handling a wide range of inbound and outbound calls,…

High School Theater Teacher

Company: Resurrection College Prep High School

Location: Chicago, IL

Posted Aug 11, 2025

An undergraduate degree in an appropriate field from a regionally accredited college/university is required. Performs professional work providing limited direct…

Security Officer - Armed (Pilsen East BC)

Company: Allied Universal

Location: Chicago, IL

Posted Aug 11, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

RSSR - Language Desk - Dutch (Chicago or Houston))

Company: United Airlines

Location: Chicago, IL

Posted Aug 12, 2025

Handle incoming phone calls that include booking itineraries and answering inquiries from customers; resolve complex customer issues.

Workday Engineer

Company: blueStone Staffing Solutions

Location: Chicago, IL

Posted Aug 12, 2025

Your role will be crucial in enabling complex configurations and approval workflows, supporting technical tools, and providing top-notch support to business…

Marketing Operations Manager

Company: Perficient, Inc

Location: Chicago, IL

Posted Aug 11, 2025

The role involves tracking performance metrics to evaluate campaign success and inform resource allocation, leveraging tools like Salesforce and AI to boost…

Welder- 2nd shift

Company: S & C Electric Company

Location: Chicago, IL

Posted Aug 12, 2025

Execute welding operations to join, fabricate, and repair metal and other weldable material. Read and interpret blueprints, diagrams, specifications, and job…

Access Program Analyst

Company: Northwestern Medicine

Location: Chicago, IL

Posted Aug 12, 2025

We consider this on a case-by-case basis and follow all state and federal guidelines. We offer a wide range of benefits that provide employees with tools and…

IAM Analyst

Company: Stefanini

Location: Elmhurst, IL

Posted Aug 12, 2025

Bachelor’s Degree in Computer Science or a related field preferred. Provide infrastructure and solutions that provide optimal and secure single-sign-on…

Cap Security- Spencer Technology Academy

Company: Youth Guidance

Location: Chicago, IL

Posted Aug 12, 2025

Field telephone calls as needed. Log visitors and permit entry. We strive to celebrate the unique qualities of youth and recognize them as empowered leaders,…

Retail Associate

Company: YJA

Location: Des Plaines, IL

Posted Aug 11, 2025

Ensure perfect entry of orders and resolve issues as required. Providing pre-sales technical assistance and product education.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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