Customer Success Jobs in Chicago, IL

47,372 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Implementation Manager

Company: Augment

Location: Chicago, IL

Posted Jul 28, 2025

Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-…

Customer Success Director

Company: Greenshoe AI

Location: Chicago, IL

Posted Jul 28, 2025

You will own the customer experience, develop trusted advisor relationships, and drive adoption, engagement, and retention. Be as specific as possible.

Janitor

Company: GDI Services Inc US

Location: Northbrook, IL

Posted Jul 29, 2025

Must be able to listen to customer requests and follow supervisor instructions. Monday - Friday 5:00 PM - 1:00 AM. Cleaning of range of facilities.

Customer Service Representative

Company: AZTECA FOODS, INC

Location: Chicago, IL

Posted Jul 28, 2025

*Provide sales, broker and customer support;* by answering incoming calls, and respond promptly to inquiries with professionalism and accuracy.

Experienced Sales/Leasing Consultant

Company: Village Green

Location: Chicago, IL

Posted Jul 28, 2025

Promote the community through engaging social media content, creating and executing posts that enhances online presence and attract prospective residents. .

Bi-lingual Member Support Representative-French-English

Company: Midtown Athletic Club

Location: Chicago, IL

Posted Jul 28, 2025

Eager to answer a high volume of calls, emails, and/or tickets daily. Maintain a positive, empathetic, and professional attitude toward members at all times…

Track Laborer - CRI

Company: OmniTRAX, Inc

Location: Chicago, IL

Posted Jul 29, 2025

Work safely in a construction/field environment following the safety rules and carrying out the work in a manner that promotes a safe work environment.

Journeyman Electrician - Chicago, IL

Company: Flock Safety

Location: Chicago, IL

Posted Jul 29, 2025

Valid driver's license and clean driving record. Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to…

Customer Service Representative

Company: State Farm - Geovanni Trujano Agency

Location: Mount Prospect, IL

Posted Jul 29, 2025

Handle incoming customer inquiries in both English and Spanish via phone, email, and chat. Maintain detailed and organized records of customer interactions and…

Advanced Rail Technology, Director of Engineering - Uptime

Company: Progress Rail

Location: La Grange, IL

Posted Jul 29, 2025

5+ years of project and/or product management in a technical field. 10+ years of engineering leadership preferably in the software field.

Security Supervisor - 33885

Company: Harvard Protection Services, LLC

Location: Chicago, IL

Posted Jul 29, 2025

Assist in monitoring/developing staff performance to include supervision, evaluations, disciplinary matters, training, scheduling, callouts, assigning work.

Sales Associate

Company: The LaSalle Network

Location: Addison, IL

Posted Jul 28, 2025

Follow up on previous sales quotes, new leads, completed purchase orders and sales calls. Ability to interpret blueprints, drawings, and diagrams.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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