Customer Success Jobs in Chicago, IL

47,372 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Data and Business Analyst

Company: Illinois Institute of Technology

Location: Chicago, IL

Posted Jul 28, 2025

Defines functional requirements for automating business processes and oversees data entry and user protocol for non-technical solutions.

Precision CNC Machinist

Company: Janler

Location: Chicago, IL

Posted Jul 28, 2025

Mastercam programming or 5-axis experience, a plus - we will train! Clean, air-conditioned work environment in a modern 20,000 sq. ft. facility.

Senior Presentation Associate

Company: Sealed Air

Location: Chicago, IL

Posted Jul 28, 2025

Able to troubleshoot more complex or advanced tasks, equipment or software concerns on own; understands when to escalate a problem to a supervisory level.

Customer Service Associate

Company: Jet Brite

Location: Chicago, IL

Posted Jul 28, 2025

Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests. Must live within a 25-minute commute of Jet Brite location.

Customer Service Representative - Durable Medical Equipment

Company: Advance Medical Equipment, Inc

Location: Chicago, IL

Posted Jul 27, 2025

Complies with all current government/state regulations and professional standards involving patient care and information intake, as well as all applicable…

Customer Portal Coordinator

Company: Oil-Dri Corporation of America

Location: Chicago, IL

Posted Jul 25, 2025

Proven experience in data entry, preferably in a customer service or order management role. Maintain detailed and organized records of customer interactions and…

Sales Associate - Car Wash

Company: Jet Brite

Location: Northlake, IL

Posted Jul 28, 2025

Use and develop critical thinking, listening, and technical skills while supporting and collaborating with team members. At least 16 years of age.

Armed Diplomatic Security Officer

Company: Inter-Con Security Systems

Location: Chicago, IL

Posted Jul 26, 2025

Possess a valid United States driver's license. Must possess a valid United States driver's license. Possess an Associate’s Degree in Criminal Justice (or…

Java Engineer - Kiosk Backend Services

Company: CoinFlip

Location: Chicago, IL

Posted Jul 25, 2025

Develop Modular Backend Services: Build and maintain robust, scalable Java components designed for plug-and-play integration into our backend server environment…

Sous Chef/Kitchen Manager

Company: Pour Destino

Location: Elmhurst, IL

Posted Jul 28, 2025

Communicate effectively to solve challenges, implement new strategies, and contribute directly to the success of both restaurants.

Pharmacist Per Diem - Overnight Shift

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 26, 2025

Licensed or license-eligible in the State of Illinois. Key responsibilities also include coordinating timely medication delivery to nursing units, providing…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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