Customer Success Jobs in Chicago, IL

47,372 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

CNC Machinist

Company: C&A Tool Engineering

Location: Chicago, IL

Posted Jul 24, 2025

Ability to set up CNC: Grinding / Lathe / Mill / Swiss from start to finish including prepping of tools. Hand toolpath programming (angles/radii).

Software Engineer

Company: CACI

Location: Lisle, IL

Posted Jul 24, 2025

Participate in technical activities spanning multiple technical disciplines including security analysis, software/tool development, software test, development…

AI Prompt Engineer

Company: ActiveCampaign

Location: Chicago, IL

Posted Jul 24, 2025

This is a hands-on role focused on prompt design, workflow implementation, and knowledge asset creation, with a goal of delivering repeatable, high-quality…

HVAC Service Technician - NO ON CALL

Company: TR MILLER HEATING AND COOLING

Location: Tinley Park, IL

Posted Jul 24, 2025

Maintain a valid driver’s license and a clean driving record. Valid driver’s license with clean driving record. EPA certified preferred but not required.

Manual Lathe Machinist II

Company: American Roller Company

Location: Chicago, IL

Posted Jul 24, 2025

Along the way, you’ll develop technical, mechanical, and problem-solving skills that open doors. Blueprint Reading: Interpret technical drawings and follow…

Service Plumber

Company: Deljo Heating and Cooling

Location: Chicago, IL

Posted Jul 24, 2025

Valid driver's license with an insurable driving record. 2+ years of plumbing field experience and installation experience. Willing to invest in tools.

Maintenance and Custodian Associate

Company: Catholic Charities of the Archdiocese of Chicago

Location: Chicago, IL

Posted Jul 24, 2025

Client Interaction & Support: Engage courteously and professionally with store clients and staff, offer assistance when appropriate and contribute to a…

Global Cloud Practice Architect, Workspace

Company: Google

Location: Chicago, IL

Posted Jul 24, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

Technical Project Manager

Company: Salesforce

Location: Chicago, IL

Posted Jul 24, 2025

Provide monthly project reviews and updates at sprint reviews (deep dive into current state of project goals, risks, escalations).

Siding Installer (Fiber Cement)

Company: ZIGXAG

Location: Chicago, IL

Posted Jul 24, 2025

This role requires attention to detail, the ability to work independently or have your own team, own your own tools and a commitment to delivering high-quality…

Laborer Foreman

Company: M. A. Mortenson Company

Location: Chicago, IL

Posted Jul 24, 2025

Ability to work with tools and equipment such as power and non-powered hand tools, vibrators, pumps, drills, and jackhammers; ability to work with machinery…

Retail Cosmetics Sales Associate - CHANEL Beaute, Orland Square - Full Time

Company: Macy’s

Location: Orland Park, IL

Posted Jul 24, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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