Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Information Technology Specialist (INFOSEC)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Jul 12, 2024

The ideal candidate will be skilled in adaptability, decision making, customer service, interpersonal relations, oral communication, problem solving, project management, quality managing, multifunctional team coordination, opportunity screening, benefit-cost analysis, vendor selection, management of consultants/contractors, issue resolution, and reporting. Cybersecurity operation management related experience including proficiency in statistics, data analysis, and research methods.

Human Resources Specialist (Direct Hire)

Company: National Aeronautics and Space Administration - George C. Marshall Space Flight Center

Location: Multiple Locations

Posted Jul 12, 2024

The Office of the Chief Human Capital Officer is seeking individuals to serve as Human Resources Business Partner or Human Resources Specialists to support various facets of HR programs, developing short and long-term strategies and execution plans that support the mission of the organization and the Agency.

Administrative Support Assistant

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Multiple Locations

Posted Jul 12, 2024

The primary purpose of the position is to assist as an assistant for clerical and administrative activities pertaining to correspondence, budget, purchasing, human resources, timekeeping, travel, and related administrative areas for Customer Service Teams.

Contract Specialist

Company: General Services Administration - Federal Acquisition Service

Location: GSA - US Locations

Posted Jul 12, 2024

As a Contract Specialist, you will provide support for preaward and postaward functions. The position will be within the Federal Acquisition Service (FAS) Assisted Acquisition Services (AAS) organization and will reside within one of the Regions specified in the Major Duties section of the announcement.

IT PROGRAM MANAGER (CUSTSPT)

Company: Department of Defense - Defense Human Resources Activity

Location: Multiple Locations

Posted Jul 12, 2024

This position is part of the Defense Human Resources Activity, responsible for facilitating execution of goals and objectives aligned to the Enterprise Human Resources Information Systems EHRIS mission. The incumbent will be required to become certified at Level III in the Information Technology career field within 24 months and acquire 80 Continuous Learning Points every 24 months.

Building Management Specialist

Company: General Services Administration - Public Buildings Service

Location: Multiple Locations

Posted Jul 12, 2024

As a Building Management Specialist, provide technical assistance to Property Managers and other Public Building Services personnel in the Great Lakes Region. Requirements include US citizenship, background investigation, and one year of specialized experience in managing large office buildings.

Electronic Technician

Company: Other Agencies and Independent Organizations - U.S. Postal Service

Location: Multiple Locations

Posted Jul 12, 2024

Independently performs the full range of diagnostic preventive maintenance alignment and calibration and overhaul tasks on both hardware and software on a variety of mail processing customer service and building equipment and systems applying advanced technical knowledge to solve complex problems.

Information Technology Specialist (INFOSEC) (12 month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 12, 2024

Summary Positions under this announcement are being filled using a Direct Hire Authority DHA. Must be a US Citizen or National and provide proof of US Citizenship. Requires specialized experience in Information Technology IT related experience.

Project Manager

Company: General Services Administration - Public Buildings Service

Location: Multiple Locations

Posted Jul 12, 2024

As a Project Manager, you will be responsible for overall management of Prospectus Level projects, managing complex building and/or leasing projects or project groupings, and interpreting multilevel customer needs. Requires at least one year of specialized experience equivalent to the GS12 level or higher in the Federal service, utilizing project management practices and tools to simultaneously manage multiple complex and high-risk construction and/or repair and alteration projects in a real estate environment.

Deputy General Counsel for Legal Counsel

Company: Other Agencies and Independent Organizations - Federal Trade Commission

Location: Multiple Locations

Posted Jul 12, 2024

The Office of the General Counsel at the FTC represents the Commission in court and provides legal counsel to the Chair, Commissioners, operating bureaus, and divisions, and other FTC offices. The incumbent is the principal officer responsible for advising on all legal matters, including the FTC's interaction with Congress, other agencies, and foreign law enforcement entities.

IT PROGRAM MANAGER (CUSTOMER SUPPORT)

Company: Department of Defense - Defense Human Resources Activity

Location: Multiple Locations

Posted Jul 12, 2024

The Defense Human Resources Activity is seeking a candidate for a GS-13 position to provide program support, information management, and administrative services to the DoD Components on human resource matters.

Contract Specialist

Company: General Services Administration - Public Buildings Service

Location: Multiple Locations

Posted Jul 12, 2024

As a Contract Specialist, you will satisfy customer needs through the professional placement of Government contracts and be responsible for the full range of preaward and postaward functions, including price/cost analyses, negotiation, administration, and termination.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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