Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Dec 20, 2024

This job announcement is open to all U.S. Citizens for a position in the Defense Finance and Accounting Service (DFAS). The role is located in the Info & Tech Dir., Payroll Services, Civilian Pay, DCPS Production Control -ZTBAD. The position requires IT-related experience with competencies in attention to detail, customer service, oral communication, problem-solving, and specialized experience in software development and system lifecycle management. New employees must pass E-Verify and a favorable suitability review for a security clearance. The role offers comprehensive benefits, including health, vision, dental insurance, retirement benefits, paid time off, and educational benefits. A one-year probationary period may be required.

Contract Specialist

Company: Department of Defense - National Geospatial-Intelligence Agency

Location: Multiple Locations

Posted Dec 20, 2024

Contract Specialists at NGA plan and manage acquisitions, interacting with customers to develop and implement acquisition strategies. They solicit, evaluate proposals, negotiate contracts, and administer them, including monitoring performance and resolving issues. Employment requires U.S. citizenship, Top Secret security clearance, a polygraph test, and the ability to pass drug tests. A two-year probationary period and direct deposit are also mandatory. The role involves non-executive pay bands, annual performance evaluations, and potential base pay increases or bonuses. Veterans' preference applies to preference eligible candidates. Mandatory qualifications include experience interpreting policy for legal compliance, reviewing and managing various contract types, and creating contract modifications. A Bachelor's degree and DAWIA Certification in Contracting are required, with additional desirable qualifications including acquisition planning, cost/price analysis, and specific certifications.

IT CYBERSECURITY SPECIALIST (APPSW/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Dec 20, 2024

This Job Opportunity Announcement is for U.S. citizens to apply for positions within the I&T Directorate of DFAS. The roles are at GS-07, GS-09, GS-11, or GS-12 levels with a target grade of GS-12. Applicants must meet specific requirements including U.S. citizenship, background investigation, and suitable for federal employment. Specialized experience is required for each grade level, ranging from one year at GS-07 to one year at GS-11, and additional qualifications for GS-12. Education can be substituted for experience under certain conditions. The position is subject to DoD 8140 policy and requires a background investigation. Benefits include health insurance, retirement plans, and paid time off.

IT CYBERSECURITY SPECIALIST (INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Dec 20, 2024

This job announcement is for a position in the Info & Tech Directorate, Infrastructure Services, Security Operations Center, ZTDBC. It may also be used to fill positions in other teams within I&T Directorate. The role requires IT-related experience with competencies in attention to detail, customer service, oral communication, problem-solving, and maintaining Communications Security (COMSEC) systems. New hires will undergo E-Verify and a favorable suitability review for a security clearance. The position is subject to DoD 8140 policy series and offers a comprehensive benefits package including health, vision, dental insurance, retirement benefits, paid time off, and educational benefits.

Legal Instruments Examiner

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Dec 20, 2024

The Bureau of Fiscal Service's Office of Retail Securities Services is seeking candidates for a position in the Division of Customer Service. The role involves offering Americans accessible Treasury securities to build savings and financial confidence. Key requirements include a one-year probationary period, successful completion of a background investigation, and public trust clearance. The position requires specialized experience in applying laws and regulations to legal documentation or transactions. The Bureau offers competitive salaries, bonuses, incentive awards, and a comprehensive benefits package including health insurance, retirement programs, and flexible work schedules.

SUPERVISORY IT SPECIALIST (PLCYPLN)

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Dec 20, 2024

DCSA's NBIS seeks a Supervisory IT Specialist with expertise in software testing, release management, and process improvement. The role involves leading test and release processes, ensuring adherence to standards and timelines. The position requires US citizenship, security clearance, and compliance with DoDD 8140.01/DoDI 8140.02. Key responsibilities include overseeing system life cycle management, implementing strategies for system development, and managing operations. Required competencies include leadership, decision-making, planning, administration, application software knowledge, and software testing/evaluation expertise.

IT SPECIALIST (SYSANALYSIS)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Dec 20, 2024

This job announcement is for a position in the Info & Tech Dir, Corporate Systems, Data Warehouse Solutions Support - ZTEAC. It's open to all US Citizens. The role involves planning and coordinating system changes to automated information systems, participating in evaluating feasibility of IT system modifications, and conducting benchmarks. Specialized experience is required, including attention to detail, customer service, oral communication, problem-solving, and IT-related experience. The position requires a favorable suitability review and security clearance. Benefits include health, vision, dental insurance, retirement benefits, paid time off, and educational benefits.

Biologist

Company: Department of the Interior - U.S. Fish and Wildlife Service

Location: Multiple Locations

Posted Dec 20, 2024

This job posting is for a Biologist position at GS-0401-9 level, requiring U.S. citizenship and registration for Selective Service for males born after 12/31/59. The position involves operating a government vehicle and wearing a U.S. Fish and Wildlife Service uniform. Qualifications include a degree in biological sciences, agriculture, natural resource management, chemistry, or related disciplines, or a combination of education and experience. Specialized experience of at least one year at the GS-07 level or higher is required, or a master's degree in a related field. Proof of education and experience is necessary. The position is not eligible for telework except in emergencies, and benefits include comprehensive packages for federal employees. Reasonable accommodations are provided for applicants with disabilities.

IT SPECIALIST (SYSANALYSIS)

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Multiple Locations

Posted Dec 20, 2024

This is a public notice flyer for anticipated vacancies in a federal agency. Interested applicants must follow specific application instructions, as applications won't be accepted through the flyer. The notice details requirements such as US citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration, and security clearance. The role involves IT/Cybersecurity work, potential travel, and training. Qualifications include IT experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. GS-9 requires one year of specialized experience at GS-7 level, while GS-7 requires GS-5 level experience. Alternative education qualifications are provided for both GS-9 and GS-7. The position is covered by the Department of Defense Priority Placement Program and uses direct hire authority.

SUPERVISORY INDUSTRIAL SECURITY SPECIALIST

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Dec 20, 2024

DCSA's Industrial Security Office is seeking a Supervisory Industrial Security Specialist. The role involves leading, directing, managing, and integrating field office operations within the assigned Area of Responsibility (AOR). Key responsibilities include overseeing mission criteria and associated disciplines governed by the Industrial Security and Field Operations Directorates. The ideal candidate should have experience in managing the National Industrial Security Program (NISP), utilizing laws, regulations, policies, operational principles, and concepts associated with Industrial Security, Counterintelligence, Arms, Ammunition & Explosives (AA&E), Compliance, and Investigation. They must also demonstrate strong leadership, accountability, technical competence, and decision-making skills. The position is full-time, with occasional overtime and flexible tour of duty. It may involve a Permanent Change of Station (PCS) and requires obtaining and maintaining appropriate security clearance.

Lender Relations Specialist

Company: Other Agencies and Independent Organizations - Small Business Administration

Location: Multiple Locations

Posted Dec 20, 2024

The Small Business Administration's Syracuse District Office is seeking a candidate for a position providing technical guidance and assistance to lenders, small businesses, and resource partners. The role involves increasing access to capital and optimizing SBA programs. Qualifications include specialized experience in commercial loan proposal development, marketing lending programs, conducting training, and using software applications. Alternatively, a Ph.D. or equivalent doctoral degree can be substituted for GS-11. This is a bargaining unit position with AFGE Local 228, and telework may be available.

County Executive Director in Training

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Dec 20, 2024

This is a twelve-month training program based in North Dakota, potentially requiring relocation. Candidates must be US Citizens or Nationals, have a high school diploma or equivalent, and be 18 or older. They must pass a background check, E-Verify, and complete a probationary period. Qualifications include education or experience in agricultural operations, management, or related office functions. Higher levels require advanced degrees or specialized experience. Relocation expenses are not authorized, and this is a Title 7, Non-Federal, Non-Civil Service position.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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