Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Highway Safety Specialist (Federal Programs Specialist) (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Motor Carrier Safety Administration

Location: Multiple Locations

Posted Dec 07, 2024

This job posting is for a highway safety professional position at the Federal Motor Carrier Safety Administration. The role is ideal for someone with experience in highway safety programs, leadership skills, and a desire to advance within the organization. Essential qualifications include knowledge of Federal Motor Carrier Safety Programs, compliance assessment, and team building. The position involves travel and requires a government-issued travel card. Applicants must be U.S. citizens, meet specialized experience requirements, and complete a one-year probationary period. A comprehensive benefits package is offered to federal employees.

Information Technology Specialist (INFOSEC)

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Dec 07, 2024

The job posting is for an Information Technology (INFOSEC) role supporting the Cyber Manager. The role involves risk management, security, and contingency planning programs under the Enterprise Chief Information Security Office. The incumbent will develop Cyber Compliance Risk Management process flows, guidance, and procedures for various cybersecurity programs. They will also manage the Certificate of Net-worthiness/Approved Products List Program. The role requires US citizenship, a security clearance, and adherence to the Fair Labor Standards Act. Specialized experience in IT-related fields, particularly in cybersecurity, is necessary. The position is telework-eligible but requires routine office attendance. Applicants must have IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills.

PROGRAM MANAGER

Company: Department of the Army - United States Army Futures Command

Location: Multiple Locations

Posted Dec 07, 2024

This is a public notice for anticipated vacancies in the DJ-04 pay band (GS-14 Step 1 to GS-15 Step 10). Interested applicants should review the 'How to Apply' section for application details. Remote work may be an option based on agency policy. The role requires a Secret security clearance, submission of a Financial Disclosure Report, and up to 25% business/TDY travel. A one-year trial period is required. Applicants must have at least one year of specialized experience in managing complex projects, developing business transformation recommendations, establishing outcome-driven metrics, and integrating new technologies. Key qualifications include leadership, teaming, change management, strategic problem-solving, and communication skills.

Investigative Assistant

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Dec 07, 2024

The Defense Criminal Investigative Service (DCSA) is seeking an Investigative Assistant (IA) for the Federal Investigative Records Enterprise (FIRE) Automated Federal Leads Center (AFLC) in Fort Meade, MD or Boyers, PA. The role involves conducting and reporting various electronic record checks and performing technical and administrative duties. The position requires US citizenship, Selective Service registration for males born after 12-31-59, and the ability to obtain and maintain appropriate security clearance. Applicants must have specialized experience in conducting records checks, ensuring timely processing, learning automated systems, and communicating effectively. The role is telework-eligible but requires routine office attendance. Veterans preference is not applicable for those with prior federal service.

Deputy Chief Financial Officer

Company: Department of Agriculture - Farm Production and Conservation (FPAC) Business Center

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a Senior Executive Service (SES) position, level 2, with a salary range of $198,538 - $210,220 per year. This role requires a 1-year probationary period and a background investigation. Applicants must provide evidence of executive leadership and supervisory experience, directly related to the skills outlined in Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). The ECQs assess executive experience and potential, not technical expertise, and cover areas like leading change, leading people, results-driven approach, business acumen, and building coalitions. Applicants must submit a written narrative addressing each ECQ separately, with at least two examples per ECQ. The position does not have an education qualification requirement, and benefits include a comprehensive package designed to make a federal career rewarding.

Advanced Medical Support Assistant (Outpatient/Specialty Clinics)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 07, 2024

The Advanced Level Medical Support Assistant (MSA) position is a foundational role within a clinic, serving as a clinic clerk. The job requires U.S. citizenship, proficiency in English, and passing a pre-employment physical examination. Applicants must have six months of clerical or administrative experience, or one year of education above high school. Specialized experience includes advising clinical staff, answering phones, scheduling appointments, and interpreting provider orders. Knowledge of medical terminology and policies is necessary. The role involves collaboration with various medical professionals and managing administrative functions. Vaccination against COVID-19 is mandatory for selected applicants.

Public Safety Telecommunicator (Office Automation)

Company: Department of the Army - United States Army Installation Management Command

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a job opening for a Public Safety Telecommunicator in Army Garrison Public Safety Answering Points (PSAPs) / 911 Centers. The role involves dispatching Fire, EMS, and Law Enforcement responders, monitoring alarms, and activating Mass Notification Systems. Key requirements include being a qualified typist (40 wpm), passing a criminal history investigation, obtaining a state driver's license, and completing various certifications such as CPR, Emergency Medical Dispatch, and NIMS courses. The job is subject to shift work, including nights, weekends, and holidays, and requires working in all weather conditions. The position offers a comprehensive benefits package and is part of the Logistics Career Field.

Training and Curriculum Specialist

Company: Department of the Air Force - Air Force Materiel Command

Location: Multiple Locations

Posted Dec 07, 2024

This text provides information about a job position under the PAQ Program, focusing on professional development in the training and Curriculum Specialist field. The role requires U.S. citizenship, potential relocation, and a one-year probationary period. Qualifications include a degree in education or a relevant field, or a combination of education and experience. Specialized experience is needed, including interviewing personnel, identifying skill deficiencies, and assisting with educational program development. A Basic Criminal History check is required. The role offers a competitive benefits package.

OPERATIONS RESEARCH ANALYST

Company: Department of the Navy - Naval Air Systems Command

Location: Multiple Locations

Posted Dec 07, 2024

This is a public notice flyer for anticipated vacancies through the STRL Mission Support direct hire authority. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, and potential security clearance. The position may require travel and DAWIA certification. Qualifications include specialized experience in cost-related issues and continuous process improvement. A degree in operations research or equivalent is required. The position is covered by the Department of Defense Priority Placement Program.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Dec 07, 2024

This job posting is for a County Program Analyst position in a Shared Management Office serving Custer and Prairie counties in Montana. The duty location can be either the Custer FSA County Office in Miles City or the Prairie FSA County Office in Terry. The position is a HireNow vacancy, requiring US citizenship or nationality, completion of a one-year probationary period, successful background investigation, direct deposit setup, E-Verify, high school diploma or GED, and age of at least 17. Qualifications include education and/or experience in agricultural operations, program management, or office/customer service functions. The position offers various benefits and potential for telework.

County Executive Director Expanded

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Dec 07, 2024

This is a County Executive Director position in either Eau Claire or Chippewa County Farm Service Agency Office. The role requires US citizenship, high school diploma or equivalent, and age of 18 or 17 for high school graduates. Qualifications include education or experience in agricultural operations, management, or related office functions. The position is a Title 7, Non-Federal, Non-Civil Service role with potential for telework and flexible schedules.

IT SPECIALIST (PLCYPLN)

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Dec 07, 2024

DCSA's PEO (National Background Investigation Services (NBIS)) is seeking an experienced Supervisory Information Technology Specialist (Application Software (PLCYPLN)). The role involves providing support, guidance, and expertise in various IT functions. The IT Specialist will perform a variety of duties requiring knowledge of diverse IT applications, environments, and methods. The position is full-time, occasionally requiring overtime, and is telework eligible. The selected candidate must be a US citizen, have Selective Service registration (for males born after 12-31-59), and obtain appropriate security clearance. The applicant must have specialized experience as an Agile product owner, with knowledge of UX principles, managing product backlogs, and using tools like Confluence and Jira. They should also have experience in collaboration, communication at all organizational levels, and software design using the software life cycle process. The role requires proficiency in customer service, planning and evaluating, configuration management, project management, and change management.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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