Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 09, 2024

The job posting is for a Medical Support Assistant (MSA) position in the San Diego VA Healthcare System. The job requires proficiency in written and spoken English, and the ability to work in a fast-paced environment. The job also requires the ability to use office automation equipment and software, and to communicate effectively with patients and healthcare team members.

IT PROGRAM MANAGER (PLCYPLN)

Company: Department of Defense - Defense Human Resources Activity

Location: Multiple Locations

Posted Jun 09, 2024

This position is part of the Defense Human Resources Activity, focusing on enterprise Information Technology goals and objectives. The incumbent will be responsible for developing policies, plans, and evaluating IT goals. Requirements include U.S. citizenship, occasional travel, and a Non-Critical Sensitive Security Clearance. Qualifications include one year of specialized experience in reviewing laws, leading IT improvements, and conducting program evaluations. Education substitution is not allowed for this grade level.

Community Program Specialist

Company: Department of Agriculture - Agriculture, Rural Development

Location: Multiple Locations

Posted Jun 09, 2024

The text describes a job opening for a key member of the State Director's staff in a federal agency. The role involves encouraging the use of community and economic development practices to strengthen rural communities. The position may offer hiring incentives and requires US citizenship or nationality, Selective Service registration for males, successful completion of a background check, and direct deposit for federal payments. The employee must report in person to the assigned duty location. Qualifications include specialized experience or education, with varying requirements for GS-09 and GS-11 grade levels. The position may be eligible for telework and flexible work arrangements. Federal benefits are offered, including health insurance, retirement plans, and paid time off.

Director, Office of Technical Services

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Jun 09, 2024

The Director of the Office of Technical Services provides executive level oversight and leadership for advancing and implementing the Agency's technology deployment functions. This includes technical assistance, innovation partnerships, training and education programs for transportation professionals, and maintaining FHWA's professional disciplines. The role requires U.S. citizenship, online application submission by the closing date, and provision of all required documents. The position may be eligible for telework. The candidate must have significant supervisory, managerial, or professional experience, demonstrating evidence of managing programs or organizations of significant scope and complexity. The candidate must also meet the mandatory Technical Qualifications and Managerial Executive Core Qualifications, including leading change, leading people, results-driven, business acumen, and building coalitions.

Reimbursable Billing Technician

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 09, 2024

The job posting is for a Reimbursable Billing Technician position in the Veterans Health Administration's Office of Finance. The job requires specialized experience in customer service, patient education, and billing. The job also requires an online assessment and may require a background/security investigation.

Emergency Management Specialist (Recovery)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Jun 09, 2024

The text describes a job opening for a call center and case processing agent in a FEMA Recovery Support Center. The ideal candidate should be proficient with technology and have experience in data entry. The position requires a background investigation for Public Trust/Moderate Risk, U.S. citizenship, ability to obtain a government travel card, and selective service registration for males born after 12/31/59. Qualifications include one year of specialized experience equivalent to at least the GS-04 level in the Federal government, or a bachelor's degree, or a combination of education and experience. The position offers a comprehensive benefits package and may require travel.

INVESTIGATOR (SPECIAL AGENT)

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Jun 09, 2024

The Defense Counterintelligence and Security Agency (DCSA) Background Investigations Directorate is seeking a trustworthy, inquisitive individual for the role of Investigator. The position involves conducting background investigations with a focus on quality and timeliness. This is a developmental role with the opportunity to enter the federal government. The ideal candidate must be a US citizen, registered for Selective Service, and have specialized experience in conducting personnel background research/inquiries, reviewing personnel forms and reports, and reviewing technical documents. The incumbent will be a remote worker and must successfully complete the Federal Background Investigator Training Program (FBITP) training course.

IT SPECIALIST (PLCYPLN)

Company: Department of Defense - Defense Human Resources Activity

Location: Multiple Locations

Posted Jun 09, 2024

This position is part of the Defense Human Resources Activity, focusing on enterprise Information Technology goals and objectives. The incumbent will be responsible for developing policies, plans, and evaluating IT goals. Requirements include U.S. citizenship, occasional travel, full-time work schedule, and obtaining a Non-Critical Sensitive Security Clearance. Qualifications include experience with Oracle Human Capital Management (HCM) Cloud, IT principles, full software development lifecycle, and problem-solving tasks. The position offers flexible work arrangements and a comprehensive benefits package.

Public Notice for Direct Hire (DMI) - Information Technology Specialist (System Analysis)

Company: Department of Health and Human Services - Centers for Disease Control and Prevention

Location: Multiple Locations

Posted Jun 09, 2024

The Centers for Disease Control and Prevention (CDC) is a global leader in public health and health promotion, offering a wide range of opportunities for individuals with IT-related experience. The agency requires US citizenship, background checks, and participation in E-Verify. Qualifications include attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience is required for different grade levels, ranging from a year of experience at the GS-7 level to a Ph.D. for the GS-15 level. The position may be subject to a Collective Bargaining Agreement and offers various benefits, including telework options, relocation incentives, and a comprehensive benefits package.

GUEST SERVICES REPRESENTATIVES

Company: Department of the Air Force - Headquarters, Air Force Reserve Command

Location: Multiple Locations

Posted Jun 09, 2024

The job posting is for a full-time position at North Country Lodge on Minneapolis-St Paul Air Reserve Base, Minnesota. The role requires working irregular schedules, including weekends, holidays, and all shifts. Benefits include use of the fitness center, lodging, and other activities. The position requires a background investigation with favorable results and meeting state and legal age requirements for alcohol sales. Qualifying experience includes general clerical or cashier work with customer service skills and arithmetic abilities. Education substitution is not allowed for this position.

IT Specialist (Systems Administration)

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Jun 09, 2024

This job posting is for a position in the National Marine Fisheries Services (NMFS) Alaska Regional Office, with vacancies in Juneau or Anchorage. The position is under vacancy number NMFS AKRO-24-12428775-ST and is open to Status Candidates. Applicants must apply to both announcements if they want to be considered for both. The position will be filled under the DOC Alternative Personnel System (CAPS), equivalent to GS-11/12. A one-year probationary period may be required, and relocation expenses are not authorized. Applicants must be U.S. Citizens, suitable for Federal employment, and may be subject to a background investigation. Specialized experience is required, including assisting with IT hardware/software systems, supporting IT projects, implementing DevSecOps best practices, and performing tasks associated with Cloud Platforms. Education and experience can be substituted for specialized experience. The position will be open for 45 days, from June 7th to July 22nd, 2024.

Associate Ombudsperson

Company: Department of Labor - Office of Workers' Compensation Programs

Location: Multiple Locations

Posted Jun 09, 2024

This position is in the Office of Workers' Compensation Programs (OWCP) Ombuds Office within the Office of the Director and reports to the Ombudsperson. It is outside the bargaining unit. The role requires U.S. citizenship, age of 16 or above, and a probationary period. The candidate must obtain the necessary security/investigation level. The position involves applying Alternative Dispute Resolution methods or community relations methods to resolve complaints, facilitating or mediating groups or individuals, analyzing technical and sensitive policy issues, and communicating or presenting technical information. The salary is set according to the selectee's assigned duty location. The Department of Labor (DOL) aims to protect workers and job seekers, improve working conditions, and promote equal employment opportunity.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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