Customer Success Jobs in Multiple Locations
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IT Specialist (Systems Administration)
Company: Department of Transportation - Federal Aviation Administration
Location: Multiple Locations
Posted Nov 09, 2024
The text describes the role of an incumbent in administering, developing, delivering, and supporting information technology (IT) systems and services. It outlines the conditions of employment, including US citizenship requirement, selective service registration for males born after 12/31/1959, and potential security investigation. The qualifications section details the need for IT-related experience and education, with specific requirements for FV-G, FV-H, and FV-I levels. The role demands attention to detail, customer service, effective communication, and problem-solving skills. The position may involve a one-year probationary period and is subject to a background investigation.
Medical Support Assistant (Advanced)
Company: Department of Veterans Affairs - Veterans Health Administration
Location: Multiple Locations
Posted Nov 09, 2024
The text describes a job opening for a Medical Support Assistant (Advanced) position at the Boston VA Medical Center. This is an open and continuous announcement that will close on 12/31/2024. The initial cut-off date for referral of eligible applications is on or about 10/30/2024, with subsequent reviews every other week. The role requires U.S. citizenship, English proficiency, and may involve a probationary period, background check, and physical examination. The position necessitates experience in clinical settings, strong customer service skills, and knowledge of healthcare processes and policies. The role is in the Excepted Service and does not confer competitive status. Vaccination against COVID-19 is mandatory for selected applicants.
Financial Specialist - Direct Hire
Company: Department of Transportation - Federal Highway Administration
Location: Multiple Locations
Posted Nov 09, 2024
The Financial Specialist position is available in a Federal Highway Administration (FHWA) Federal-aid Division or Federal Lands Highway Division Office. This role involves assisting with technical, administrative, and program management aspects of financial management. U.S. citizens with specialized experience are eligible to apply. Required documents must be submitted by the closing date. A background investigation is necessary, and a service agreement is required. The position may involve travel and telework, and appointees must sign a Mobility Agreement. Financial Disclosure is mandatory.
Deputy Chief Operating Officer for Strategy and Transformation
Company: Department of the Treasury - Internal Revenue Service
Location: Multiple Locations
Posted Nov 09, 2024
The Internal Revenue Service (IRS), a bureau of the Department of the Treasury, seeks applicants for a position requiring U.S. citizenship, geographical mobility, and completion of a one-year probationary period. Applicants must pass a background check, including an FBI criminal history record check and a NACI or equivalent, and undergo a Personal Identity Verification process. They must also file a Confidential Financial Disclosure Report and adhere to the Fair Chance to Compete for Jobs Act. The role demands progressively responsible leadership and supervisory experience, directly related to the skills and abilities outlined under Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). ECQs include Leading Change, Leading People, Results Driven, Business Acumen, and Building Coalitions. Applicants must submit a written narrative addressing each ECQ separately with at least two examples per ECQ.
Contact Representative (TeleService Representative-CSR)-Direct Hire
Company: Other Agencies and Independent Organizations - Social Security Administration
Location: Multiple Locations
Posted Nov 09, 2024
This job announcement is for a direct hire position in the U.S. civil service, open to all U.S. citizens. The role involves working in a call center environment, providing customer service on SSA's National 800 number. The position is a career-ladder opportunity, with potential for annual promotion up to GS-8. Qualifications include specific work experience or education, depending on the GS level. A Competency Assessment Interview Process (CAIP) interview is required to demonstrate aptitude for public interaction. The role is represented by the American Federation of Government Employees union. Male applicants born after Dec 31, 1959 must register with the Selective Service System.
Contact Representative (Teleservice Rep.-Bilingual-English/Spanish)- DHA
Company: Other Agencies and Independent Organizations - Social Security Administration
Location: Multiple Locations
Posted Nov 09, 2024
This job announcement is for a direct hire position in the U.S. civil service, open to all U.S. citizens. The role involves working in a call center environment, providing customer service on SSA's National 800 number. The position is a career-ladder opportunity, with potential for annual promotion up to GS-8. It's a bargaining unit position represented by the American Federation of Government Employees. Qualifications include U.S. citizenship, Selective Service Registration (if applicable), and specific work experience or education based on the GS level. A Competency Assessment Interview Process (CAIP) interview and a Bilingual Certification Interview are required. The role may be filled in one of three locations: Albuquerque, Dallas, or Houston.
Conciliation Specialist
Company: Department of Justice - Community Relations Service
Location: Multiple Locations
Posted Nov 09, 2024
The Department of Justice's Community Relations Service (CRS) is seeking a Conciliation Specialist. CRS aims to reduce tension and resolve conflicts in diverse communities through dialogue, mediation, training, and consultation. The role involves facilitating discussions, providing mediation services, and enhancing conflict resolution skills. Applicants must be U.S. citizens, complete a background check, and meet specific qualifications. These include a degree in conflict resolution or a related field, or equivalent experience. For GS-11, one year of specialized experience at GS-09 level or equivalent is required, along with community connections. For GS-12, one year of specialized experience at GS-11 level is needed, plus community connections and at least two of three specified professional experiences. For GS-13, one year of specialized experience at GS-12 level is required, along with community connections and at least two of three specified professional experiences. All qualifications must be met by 12/31/2024.
County Program Analyst
Company: Department of Agriculture - Farm Service Agency
Location: Multiple Locations
Posted Nov 09, 2024
This text describes a County Program Analyst position with various locations, requiring US Citizenship or Nationality, and completion of a background check. Applicants must be 18 or older, have a high school diploma or GED, and register for Selective Service if applicable. Qualifications include education or experience in agricultural operations, management, or related office functions. The position may start at CO-05, CO-07, or CO-09 levels based on qualifications. Applicants must submit a college transcript if qualifying based on education. Veterans' preference does not apply, and relocation expenses are not authorized. The position is a Title 7, Non-Federal, Non-Civil Service position with potential for telework and flexible schedules.
Assistant Executive Director for Innovation and Investment
Company: Department of Commerce - National Telecommunications and Information Administration
Location: Multiple Locations
Posted Nov 09, 2024
The Chief Innovation and Investment Officer (CIIO) role involves providing executive leadership for the mission unit responsible for evolving the NPSBN and associated services. This includes forward-looking research and planning to enhance the FirstNet network's capabilities and resilience. The role requires a background and/or security investigation, geographic relocation, a one-year probationary period, and random drug testing. Applicants must submit narrative statements for each mandatory Professional/Technical Qualification (PTQ) and Executive Core Qualification (ECQ). The ECQs assess executive experience and potential, not technical experience. The role does not have a positive education requirement and is designated as Special-Sensitive (High Risk) | Top Secret - Sensitive Compartmented Information (SCI).
Deputy Director, Operations and Management
Company: Department of Health and Human Services - Program Support Center
Location: Multiple Locations
Posted Nov 09, 2024
This job posting is for a Senior Executive Service (SES) position in the Department of Health and Human Services (HHS) Office of the Secretary. The role involves providing support services such as financial management, federal occupational health, real estate, security, and general administrative support to HHS components and other federal agencies. The position requires U.S. citizenship, satisfactory security and suitability determinations, and completion of a 1-year probationary period. Applicants must have progressively responsible leadership experience, demonstrating senior-level management capability. They must also provide evidence of experience in at least two lines of business: workforce management/human capital, budget, acquisition, and finance, information technology, travel policy, or strategic planning and communications. The role is open to all groups of qualified individuals in the civil service, including current employees, SES reinstatement eligibles, and SESCDP graduates.
PATHWAYS RECENT GRADUATE (PDP) - Financial Specialist
Company: Department of Transportation - Federal Highway Administration
Location: Multiple Locations
Posted Nov 09, 2024
The DOT Recent Graduates Program offers a 24-month career development training in the Federal Highway Administration's Professional Development Program (PDP). Participants receive on-the-job training in the finance field under seasoned professionals. Eligibility requires U.S. citizenship, recent degree completion, and meeting Pathways Recent Graduate requirements. Selected individuals must sign an agreement, serve on an excepted service appointment, and undergo a formal training program with a mentor. They will receive at least 40 hours of interactive training and be evaluated for conversion to a term or permanent appointment after two years.
Local Hire (Emergency Management Specialist 3)
Company: Department of Homeland Security - Federal Emergency Management Agency
Location: Multiple Locations
Posted Nov 09, 2024
The Federal Emergency Management Agency (FEMA) is seeking temporary local hires for disaster response and recovery efforts in Alpharetta and Savannah, Georgia. These local hire employees, typically residents of the affected areas, assist in community recovery and aid fellow citizens. The positions may be extended in 120-day increments based on disaster needs. Applicants must be U.S. citizens, pass a background investigation, and meet education requirements. The role involves providing guidance on recovery initiatives, applying investigative techniques, and preparing briefings. Benefits include health insurance, dental and vision coverage, flexible spending accounts, sick leave, holiday pay, and worker's compensation.