Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Retail Customer Service Associate II

Company: IKEA

Location: Brooklyn, NY

Posted Jul 11, 2025

Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount…

Professional Home Cleaner

Company: Nate Friedman YouTube

Location: New York, NY

Posted Jul 12, 2025

The ideal candidate will be responsible for maintaining cleanliness and sanitation in various environments, ensuring that all areas are spotless and welcoming.

Transfer Pricing Senior Manager

Company: Lonza

Location: New York, NY

Posted Jul 11, 2025

This position offers the incumbent a stimulating and rewarding environment to grow as a tax professional, being actively involved with the state of the art…

Project Manager

Company: Northwell Health

Location: New York, NY

Posted Jul 11, 2025

Partners with management to develop tools and metrics to evaluate performance of target initiatives; assists with planning monitoring criteria and methodology.

Software Development Engineer

Company: Audible

Location: Culver City, CA

Posted Jul 11, 2025

Collaborate with stakeholders to envision, design, develop, test, and launch impactful software that delights customers and inspires peers.

Ladies' Locker Room Attendant - Temporary

Company: NEW YORK ATHLETIC CLUB

Location: New York, NY

Posted Jul 12, 2025

This includes maintaining the highest standard of customer service (providing fresh towels, securely checking in valuables, fielding questions and concerns) as…

Skills Training Program Coordinator (Building Maintenance and HVAC)

Company: St. Nicks Alliance

Location: Brooklyn, NY

Posted Jul 11, 2025

Participants will be young adult and adult focused, ensuring successful completion and certification of students in accordance with funding guidelines.

Japanese / English Bilingual Accountant - Temporary contract (35582)

Company: Activ8 Recruitment and Solutions

Location: New York, NY

Posted Jul 11, 2025

Assist with *annual financial closing* tasks, including data compilation, journal entry support, and reconciliation tracking. J-SOX: 2 years (Required).

Front Desk/Janitor/Maintenance

Company: Portal Asset Management

Location: Long Island City, NY

Posted Jul 11, 2025

Prefer local candidates with reliable transportation and a driver license. Provide porter services, including answering phones, taking messages, and assisting…

Transfer Pricing Project Lead

Company: Lonza

Location: New York, NY

Posted Jul 11, 2025

This position offers the incumbent a stimulating and rewarding environment to grow as a tax professional, being actively involved with the state of the art…

Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 11, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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